Director, Specialist Sales, Services Business Development

Job Title: Director, Specialist Sales, Services Business Development

Overview:

Mastercard’s Data & Services team is a key differentiator, providing cutting-edge solutions that help our clients grow and thrive. Focused on innovation and global scale, this agile team delivers end-to-end services powered by data-driven technologies. Our offerings include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven risk management services. Our clients span Financial Institutions, Retail & Commerce, Digital Partners, Governments, and beyond.

Role:

We are seeking a strategic Director to lead Test & Learn platform sales across the Asia Pacific (AP) region. This executive-level role is responsible for driving revenue growth, shaping sales strategy, and strengthening client relationships across financial institutions and retail & commerce segments.

Key responsibilities include:

1. Strategic Leadership: Develop and execute a robust sales strategy to accelerate Test & Learn adoption across the AP region, securing multimillion-dollar, multi-year agreements.
2. Business Development: Proactively identify, nurture, and convert leads into active opportunities, transforming the sales pipeline from early-stage interest to closed deals.
3. Partnership & Ecosystem Expansion: Build and expand strategic partnerships with system integrators (SIs), value-added resellers (VARs), OEMs, and referral partners to drive incremental revenue and market penetration.
4. Integrated Solution Selling: Lead efforts to bundle Test & Learn with Mastercard’s broader suite of services, including SessionM, Managed Services, SpendingPulse, and Security Solutions.
5. Executive Engagement: Serve as a trusted advisor to senior client stakeholders, articulating the value of Mastercard’s Services solutions in boardroom discussions and executive-level presentations.
6. Cross-Functional Collaboration: Work closely with the Market Development team and Mastercard Core to align Test & Learn sales efforts with Mastercard’s broader business strategy, fostering a ‘One Mastercard’ approach.
7. Sales Enablement & Execution: Partner with Services Sales (SBL) teams to drive sales execution, optimize pipeline management, and ensure seamless deal progression.

All About You:

1. Bilingual Expertise: Native or fluent proficiency in Chinese and English, enabling seamless engagement across diverse client environments.
2. Sales Leadership: 10+ years of experience in enterprise sales, business development, or strategic account management within Financial Services, Retail, QSRs, or related sectors.
3. Deep Industry Knowledge: Strong understanding of Mastercard’s Services solutions and the broader financial services and retail ecosystem, with a proven ability to position value-driven, data-centric solutions.
4. Executive Relationship Management: Established network of senior executives across the AP region, with a track record of influencing C-level decision-makers.
5. Enterprise Solution Sales: Demonstrated success in selling SaaS, analytics, or data-driven solutions with experience navigating long sales cycles (12 months) and complex stakeholder landscapes.
6. Strategic Thinking & Execution: Ability to translate business objectives into actionable sales plans, balancing strategic vision with hands-on execution.
7. Collaboration & Influence: Exceptional interpersonal skills with a strong ability to drive alignment across cross-functional teams.
8. Sales Acumen & Negotiation Skills: Strong deal-making expertise with experience in structuring, negotiating, and closing high-value contracts. Salesforce (SFDC) proficiency is a plus.

This is a high-impact role for a results-driven, strategic leader who thrives in a fast-paced, client-facing environment. If you are passionate about driving innovation and growth through data-driven solutions, we invite you to join our team.

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