Government Engagement Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Government Engagement Manager Business Development Manager for Public Sector in DACH Region

Who is Mastercard?

Are you ready to be part of a company that goes beyond enabling purchases and facilitating transactions? We are a cutting-edge technology company that understands markets, organizes ecosystems, and creates trusted relationships. Our mission is to leverage technology to drive innovation and help governments address major societal and economic challenges. We strive to include those who have no access to financial systems in the networks necessary to achieve financial security.

Joining Mastercard means being part of a dynamic and forward-thinking team where every employee has the opportunity to work with advanced technologies, contribute to groundbreaking solutions, and make a significant impact on society.

Overview

At Mastercard, we are dedicated to promoting inclusive growth and financial inclusion. Our Regional Public Sector unit plays a crucial role in building strong, trusted relationships with key government agencies to help them transition to a cashless ecosystem through digitalization. This not only increases revenues but also opens new markets for Mastercard.

In this role, you’ll be part of a dynamic team that drives relevance and revenue in the government space by developing effective go-to-market campaigns with clear priorities, success metrics, and incentives. We provide expert sales support to country managers and local sales resources as well as develop strategic opportunities. You’ll have the chance to guide the transition to strategic government engagement programs, ensuring alignment between local, regional, and global solutions.

The Regional Public Sector Manager role is all about aligning Mastercard’s product, service, and ecosystem capabilities to tackle the challenges government clients face today in areas like financial inclusion, citizen services, economic development, and government operational excellence. We achieve this by engaging, listening, and leading. Our team consists of industry leaders, relationship builders, and deal closers who use Mastercard’s digital tools, business insights, last-mile solutions, and market organizing skills to support client success. We know what works, but we also have a passion for learning, exploring new capabilities, and applying the best methodologies and insights to the government business.

This role is central to our mission to scale our business across key markets and regions, driving revenue, market relevance, and social impact. The unit is regionally deployed and focuses on a select number of priority markets, segments, and clients, directly agreed upon with senior leadership in the region.

As a Public Sector Business Development Manager, you will be accountable for:

1. Orchestrating Mastercard’s engagement with market/regional government and associated agencies.
2. Supporting the development of the market/regional government strategy, including a list of prioritized client business partners and solution opportunities.
3. Aligning global, regional, and local resources to drive execution, in close coordination with the Region’s & Divisions’ Management, the Government Engagement Regional Lead, and the Mastercard Strategic Growth regional teams.
4. Supporting engagement on key government opportunities, developing the business opportunities across the market/region, assisting country Public Sector team in helping win strategic deals.
5. Creating awareness of Public Sector solutions at the market level by training business partner sales on relevant Mastercard solutions, narrative, and client references.
6. Supporting the regional and global communities of practice to cross-fertilize regional and global best practices.

This position reports directly to the Regional Public Sector Lead.

Join us and be at the forefront of innovation, working with passionate professionals who are committed to making a positive impact. This is your chance to grow and develop your career while contributing to meaningful change in the public sector.

Role

In this exciting role, the Business Development Manager will have the opportunity to identify and pursue new business opportunities within the public sector across the DACH region. You’ll be at the forefront of developing and nurturing relationships with key stakeholders, understanding their unique needs, and presenting tailored solutions that align with Mastercard’s innovative offerings. Your day-to-day tasks will include:

1. Conducting market research to uncover potential clients and industry trends.
2. Crafting and executing strategic plans to achieve sales targets and expand our customer base.
3. Collaborating with cross-functional teams to ensure seamless delivery of our services and solutions.
4. Preparing and delivering compelling presentations and proposals to prospective clients.
5. Working with established business partners in the Banking and Government Industry, focusing on areas such as Government Disbursement and Procurement, Data Driven Government, and Cyber Security.
6. Developing client relationships to drive opportunities to closure.
7. Monitoring and reporting on sales performance, providing valuable insights and recommendations for improvement.
8. Staying up-to-date with industry developments and regulatory changes that may impact our business.
9. Representing government opportunities and projects within the Public Sector Community, sharing best practices and driving strategic alignment across borders.
10. Supporting the building and curation of a local community of practice. Collaborating with local management, Public Policy, and Account Teams for thought leadership and strategic engagements and market development.

All About you

1. Experience in working for or closely with government agencies, process improvement and transformative change initiatives, as well as proven experience in engaging with government decision makers to build durable relations.
2. Experience working with IT service providers, consulting firms, or business partners that engage with government clients. This includes a strong understanding of the unique challenges and opportunities within the public sector, as well as the ability to collaborate effectively with these partners to deliver tailored solutions. Proven track in government/commercial projects and deals in the assigned region, division or market.
3. Consultative selling focused, preferred with payment, banking and/or data and Cyber Security product, services, and solutions expertise.
4. Adept at interacting with Mastercard stakeholders in terms of engagement, communication, and transparency of purpose. Can skillfully contribute to complex regional initiatives that require collaboration across functional, geographical, and cultural lines.
5. Demonstrated ability to work across divisional boundaries, within the assigned region, division or market.
6. Self-motivated, thrives in a fast-paced environment; readiness to take on stretch goals.
7. Professional demeanor, talented in relationship management, advanced influencing and communication skills.
8. Undergraduate degree required. MBA or graduate degree preferred.
9. Fluency in English and in German is required.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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