Key Account Representative (Maternity Cover - 12 Months)

Job Description

As a Key Account Representative, you will be part of the Core Europe Commercial Team, supporting key customers across two retail channels.

Reporting to the Associate Manager Key Account, you will split your responsibilities equally between two strategic accounts, supporting the Fisher-Price business across both channels.

While based in Frankfurt, you will work closely with the relevant Key Account Managers and collaborate with cross‑functional stakeholders across Sales, Marketing, Omnichannel Retail Marketing (ORM), Finance, and Supply Chain to drive business performance and deliver commercial objectives.

The Opportunity

Key responsibilities

• Take full ownership of your customer portfolio – build, manage, and foster a strong customer relationship.
• Lead negotiations for pricing and activations with your assigned customers.
• Dive into sell‑in and sell‑out data, market‑share insights, and performance KPIs to uncover opportunities and drive results.
• Craft impactful brand activation plans for both online and offline channels to elevate in‑store visibility and digital presence.
• Champion omnichannel growth and boost digital sales within your accounts.
• Own the business planning process, from forecasting individual products to collaborating with supply chain teams.
• Align closely with Marketing and ORM to bring 360‑degree customer and consumer plans to life.
• Own projects in close collaboration with brand teams to align on company projects and execute Mattel’s strategy.
• Work cross‑functionally to ensure budgets are strategically allocated and deliver maximum impact.
• Be the face of Mattel at customer meetings, regular on‑site visits, and trade fairs such as the Spielwarenmesse in Nuremberg.

Qualifications

• 3+ years of experience in Key Account Management or Sales.
• Proven skills in negotiation, business planning, and long‑term strategic thinking.
• Strong relationship builder with the ability to connect across all levels.
• Analytical mindset with a data‑driven approach to decision‑making.
• Comfort in managing complexity across portfolios and customer structures.
• Passion for digital marketing and brand storytelling.
• Experience in forecasting and budget ownership.
• Commercial thinker with a drive to win in a competitive environment.
• Team player with international flair and high energy.
• Degree in Business Administration or a related field.
• Experience in a leading FMCG company preferred.
• Exposure to the toy industry is a plus, but not a must.
• Fluent in German and English.
• Skilled in MS Office.

What We Offer

• Gross annual salary range of EUR 68,7200 - EUR 81,605.
• Paid time off: 30 vacation days + 2 x 0,5 Mattel Days (company day off).
• Holiday allowance.
• Hybrid working set‑up.
• Commuting benefits: 70% reimbursement of public transport tickets or one‑way travel allowance for EUR 0,13/km based on days worked on‑site.
• Meal vouchers.
• Subsidized EGYM Wellpass membership.
• Employee assistance program: Access to Modern Health, Headspace, and Maven.
• Toy discount.

Mattel’s total compensation package is based on objective, gender‑neutral criteria such as job grade, work location, relevant skills, and experience.

This information is provided to enable informed and transparent consideration and negotiation of employment terms.

If your profile is retained and we schedule an interview, we will share further details on Mattel Gmb H’s total rewards package.

Please note that some of the benefits above may change over time, due to changes in the company policy or in legislation.

We will not ask about your previous salary history.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day.

We welcome all job seekers, and all applicants will receive consideration for employment.

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