Floor Manager - MaxMara

Overview

Would you like to join the MaxMara Düsseldorf Team as Floor Manager?

Responsibilities

• Achieving personal results and those of the assigned department
• Efficiently organising, managing and coordinating the resources assigned to achieve commercial results in coordination with the Store Manager
• Contributing to the management of objections and the finalisation of sales if necessary
• Guaranteeing that the Sales Manager complies with the department spaces/areas (tidiness, care of the product)
• Guaranteeing effective product management in the department
• Ensuring that the level of reception in the department complies with company standards
• Evaluating and developing the skills of department personnel
• Making sure that one or more department back up is trained and developed in order to guarantee coverage of the role
• Informing and training colleagues on the entrusted department collection/product in conjunction with the Sales Manager and Visual Manger
• Working together with the Management Team (Operation Manager, Store Manager e Sales Manager) in order to achieve the best results for the store
• Guaranteeing that the image of the department Sales Managers is in line with company standards
• Ensuring compliance with company standards, procedures and rules of conduct
• Being familiar and complying with safety regulations and taking action if necessary
• Encouraging participation in on-the-job training through proactive initiatives, teamwork and digital activities, aimed at facilitating innovation and improving the effectiveness/efficiency of responsibilities
• Promoting, adopting and developing the use of digital technologies within the scope of the role, with regard to process management and relationships with internal and external stakeholders involved in the business
• Adopting meaningful behaviour and promoting operational and cultural actions linked to Sustainable Development, understood as interconnection of practices aimed at caring for the environment, business processes and community organisation

Qualifications

• Have experience of at least 3 years working as Floor Manager/Assistant Store Manager, preferably in a luxury/fashion field
• Are an excellent communicator
• Lead by example
• Are customer oriented and provide a wonderful customer experience in store
• Are a goal oriented
• Are passionate about fashion and have a good understanding of fashion brands
• Are proficient with the digital tools in store
• Are a problem solver with strong organizational and follow-up skills
• Have good knowledge of German and English

About Max Mara Fashion Group

Max Mara Fashion Group is recognized throughout the world as the precursor of modern pret-à-porter fashion.

The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes.

Passion, commitment and tradition have created a unique fashion style:

• 60+ fashion collections every season
• 14.000.000+ clothes sold every year
• 2.500+ single-brand shops
• 10.000+ multi-brand shops
• 27 languages spoken in the Max Mara Fashion Group world
• 5.500+ employees in the world

Our ecosystem is made of 44 Depts, including Fashion Design, Marketing & Sales, Operations, Retail, Stores, ICT,

The Digital Division was the latest department to be established in 2013, with the aim of integrating the company\’s digital assets, as well as solutions and services related to e-commerce and digital marketing.

Max Mara Fashion Group is an equal opportunity employer. Everyone is welcome!

Job details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Sales
• Industries: Retail Apparel and Fashion

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