Job Description:
McDonald's, the world's largest restaurant chain, is an innovative and people-oriented company backed by a leading multinational brand. As our business continues to grow, we are looking for talented individuals to strengthen our head offices, which support our restaurants across the country. To complement its Technology Department based in Crissier, McDonald's Switzerland is looking to fill the role of:
IT Operations & Technology Intern (100%)
to join our team for a 6-month internship. This is an excellent opportunity for someone at the beginning of their career who is passionate about technology and eager to gain hands-on experience within a large international company.
No prior professional experience is required. What matters most is your curiosity, willingness to learn, positive attitude, and readiness to roll up your sleeves and contribute wherever needed. During the internship, you will work closely with both our RUN team (responsible for daily operations and support) and our BUILD team (responsible for projects and technology deployments), giving you exposure to a wide range of technologies, business processes, and IT disciplines.
IT Operations Support
Support the RUN team with daily activities and administrative tasks
Use existing tools and scripts to support business and restaurant operations
Assist with data management and operational reporting activities
Project & Deployment Support
Support the BUILD team in preparing and coordinating technology deployments
Assist with the preparation and maintenance of the IT laboratory environment
Prepare systems and equipment required for software promotions, pilot programs, and testing activities
Testing & Quality Assurance
Perform functional testing of new software releases and technology solutions
Document test results and help track identified issues
Support user acceptance testing and pilot activities
Documentation & Process Improvement
Create and maintain internal and external support documentation
Develop and improve operational workflows and support procedures
Help build knowledge base articles and user guides
Team & Business Support
Assist the IT Leadership Team with various operational and administrative requests
Help organize internal meetings, events, workshops, and team activities
Collaborate with internal teams, suppliers, and support partners
Experience & Knowledge
Essential
Recently completed or currently completing a diploma in Information Technology (Bsc or Msc degree in IT, CFC Informatique, Brevet Fédéral d'Informaticien or equivalent IT qualification)
Strong interest in technology and desire to build a career in IT
Good communication and teamwork skills
Proactive attitude and willingness to learn
Comfortable working in a dynamic environment with changing priorities
Fluent in French and/or English
Highly Valued
Any hands-on experience with Active Directory, Microsoft Intune, Windows environments, and IT support activities
Basic scripting knowledge (PowerShell or similar)
Understanding of basic networking concepts (DHCP, DNS, VLAN, IP addressing) and IT troubleshooting principles
Previous internship, student project, or personal technology projects
Interest in restaurant technology, retail, or operational environments
With Us, You Get the Following Benefits
Flexible working: flexible hours and the possibility to work remotely based on business needs.
Learning & development: access to local and international training opportunities, including Hamburger University.
Well-being: contributions to wellness activities and employee support initiatives.
Restaurant discounts : attractive discounts in our restaurants.
Corporate Benefits: exclusive offers and discounts through our partner platforms
IT Operations & Technology Intern (100%)
Job Description:
McDonald's, the world's largest restaurant chain, is an innovative and people-oriented company backed by a leading multinational brand. As our business continues to grow, we are looking for talented individuals to strengthen our head offices, which support our restaurants across the country. To complement its Technology Department based in Crissier, McDonald's Switzerland is looking to fill the role of:
IT Operations & Technology Intern (100%)
to join our team for a 6-month internship. This is an excellent opportunity for someone at the beginning of their career who is passionate about technology and eager to gain hands-on experience within a large international company.
No prior professional experience is required. What matters most is your curiosity, willingness to learn, positive attitude, and readiness to roll up your sleeves and contribute wherever needed. During the internship, you will work closely with both our RUN team (responsible for daily operations and support) and our BUILD team (responsible for projects and technology deployments), giving you exposure to a wide range of technologies, business processes, and IT disciplines.
IT Operations Support
Support the RUN team with daily activities and administrative tasks
Use existing tools and scripts to support business and restaurant operations
Assist with data management and operational reporting activities
Project & Deployment Support
Support the BUILD team in preparing and coordinating technology deployments
Assist with the preparation and maintenance of the IT laboratory environment
Prepare systems and equipment required for software promotions, pilot programs, and testing activities
Testing & Quality Assurance
Perform functional testing of new software releases and technology solutions
Document test results and help track identified issues
Support user acceptance testing and pilot activities
Documentation & Process Improvement
Create and maintain internal and external support documentation
Develop and improve operational workflows and support procedures
Help build knowledge base articles and user guides
Team & Business Support
Assist the IT Leadership Team with various operational and administrative requests
Help organize internal meetings, events, workshops, and team activities
Collaborate with internal teams, suppliers, and support partners
Experience & Knowledge
Essential
Recently completed or currently completing a diploma in Information Technology (Bsc or Msc degree in IT, CFC Informatique, Brevet Fédéral d'Informaticien or equivalent IT qualification)
Strong interest in technology and desire to build a career in IT
Good communication and teamwork skills
Proactive attitude and willingness to learn
Comfortable working in a dynamic environment with changing priorities
Fluent in French and/or English
Highly Valued
Any hands-on experience with Active Directory, Microsoft Intune, Windows environments, and IT support activities
Basic scripting knowledge (PowerShell or similar)
Understanding of basic networking concepts (DHCP, DNS, VLAN, IP addressing) and IT troubleshooting principles
Previous internship, student project, or personal technology projects
Interest in restaurant technology, retail, or operational environments
With Us, You Get the Following Benefits
Flexible working: flexible hours and the possibility to work remotely based on business needs.
Learning & development: access to local and international training opportunities, including Hamburger University.
Well-being: contributions to wellness activities and employee support initiatives.
Restaurant discounts : attractive discounts in our restaurants.
Corporate Benefits: exclusive offers and discounts through our partner platforms jidcf2bdc1ws jit0936ws jiy26ws
IT Operations & Technology Intern Arbeitgeber: McDonald's Suisse
McDonald's bietet eine einladende und wertschätzende Arbeitsumgebung, in der Teamarbeit und individuelle Stärken gefördert werden. Als Crew-Mitglied hast du die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, das dir flexible Arbeitszeiten und zahlreiche Entwicklungsmöglichkeiten bietet. Genieße exklusive Rabatte und Zugang zu einer umfangreichen Online-Schulungsbibliothek, während du unvergessliche Momente für unsere Gäste schaffst.
