It Operations & Technology Intern - No Experience Required in Lausanne

IT Operations & Technology Intern (100%) Description:McDonald's, the world's largest restaurant chain, is an innovative and people-oriented company backed by a leading multinational brand. As our business continues to grow, we are looking for talented individuals to strengthen our head offices, which support our restaurants across the country. To complement its Technology Department based in Crissier, McDonald's Switzerland is looking to fill the role of: IT Operations & Technology Intern (100%)to join our team for a 6-month internship. This is an excellent opportunity for someone at the beginning of their career who is passionate about technology and eager to gain hands-on experience within a large international company.No prior professional experience is required. What matters most is your curiosity, willingness to learn, positive attitude, and readiness to roll up your sleeves and contribute wherever needed. During the internship, you will work closely with both our RUN team (responsible for daily operations and support) and our BUILD team (responsible for projects and technology deployments), giving you exposure to a wide range of technologies, business processes, and IT disciplines. IT Operations SupportSupport the RUN team with daily activities and administrative tasksUse existing tools and scripts to support business and restaurant operationsAssist with data management and operational reporting activities Project & Deployment SupportSupport the BUILD team in preparing and coordinating technology deploymentsAssist with the preparation and maintenance of the IT laboratory environmentPrepare systems and equipment required for software promotions, pilot programs, and testing activities Testing & Quality AssurancePerform functional testing of new software releases and technology solutionsDocument test results and help track identified issuesSupport user acceptance testing and pilot activities Documentation & Process ImprovementCreate and maintain internal and external support documentationDevelop and improve operational workflows and support proceduresHelp build knowledge base articles and user guides Team & Business SupportAssist the IT Leadership Team with various operational and administrative requestsHelp organize internal meetings, events, workshops, and team activitiesCollaborate with internal teams, suppliers, and support partners Experience & KnowledgeEssentialRecently completed or currently completing a diploma in Information Technology (Bsc or Msc degree in IT, CFC Informatique, Brevet Fédéral d'Informaticien or equivalent IT qualification)Strong interest in technology and desire to build a career in IT communication and teamwork skillsProactive attitude and willingness to learnComfortable working in a dynamic environment with changing prioritiesFluent in French and/or EnglishHighly ValuedAny hands-on experience with Active Directory, Microsoft Intune, Windows environments, and IT support activities scripting knowledge (PowerShell or similar)Understanding of basic networking concepts (DHCP, DNS, VLAN, IP addressing) and IT troubleshooting principlesPrevious internship, student project, or personal technology projectsInterest in restaurant technology, retail, or operational environments With Us, You Get the Following BenefitsFlexible working: flexible hours and the possibility to work remotely based on business needs.Learning & development: access to local and international training opportunities, including University.Well-being: contributions to wellness activities and employee support initiatives.Restaurant discounts : attractive discounts in our restaurants.Corporate Benefits: exclusive offers and discounts through our partner platforms jidcf2bdc1je jit1041je jiy26je