Operational Human Resources Partner (HROP) Polyvalent

Context & mission

Médecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter).

The MSF movement is built around 5 operational centers supported by 24 sections and offices worldwide. MSF Operational Center Geneva (MSF OCG) is one of these centers.

At the heart of the Operations Department of the Operational Center of Geneva (OCG), the cells are multidisciplinary teams of 7 to 8 experts (Program Manager, Deputy Program Manager, Polyvalent Medical Referent, Operational HR Partner (HROP), Operational Logistics Manager, Operational Finance Manager, Operational Communication Manager, Cell Assistant). The cells supervise and coordinate MSF\’s activities in several countries and are the direct interface between the headquarters and the field. Each member oversees a specific field of activity under the supervision (functional link) of a Program Manager and with a hierarchical link to the coordinator of the relevant department. The HROP centralizes and acts as a referent for mission’s HR and administrative issues in front of the various HR units at HQ and other members of the cell, mission’s Human Resources Coordinator (HRCo) or Head of Mission (HoM) and other MSF operational centers (OCs).

Tasks & Responsibilities

• As a member of a multidisciplinary team (the cell), the HROP ensures that the HRCos have all they need to perform their role and to be responsible for the HR management in their missions.
• Advises and supports the HRCo and the HoM in the design, development, and implementation of mission’s HR strategy in order to efficiently contribute to the achievement of mission’s operational objectives. S/he mobilizes other HR units and services when a need in a specific support is identified or expressed by the mission.
• As a strategic partner of the operations and as a member of the cell, he/she participates in the definition of the objectives and the operational strategy of the missions supported by his/her cell and of the various HR units of the headquarters, while having a cross-functional vision of institutional challenges, a global vision of HR issues and a constant attention to the implementation of the OCG Strategic Plan.
• For the missions supported by his/her cell and in priority, he/she:
• Guides the HR coordinators in defining the mission\’s HR strategy
• Supports HR coordinators in defining, adapting, developing, and overseeing the implementation of the mission\’s HR policies and ensure that they are consistent with the context, operational and institutional challenges, and the HR strategy.
• Provides technical expertise to the missions in terms of HRM and alerts of the HR issues that the missions could face while leaving latitude and room for maneuver to the mission to identify solutions adapted to the situations in the field in a spirit of empowerment of decisions and risk reduction
• Guides the HRCo in making major decisions related to people management on the mission.
• Advises on the composition of the teams (size, expertise, diversity)
• Contributes to the growth and development of the members of the HR pool (IMS and LHS) and of the HR competencies present in the missions

Your profile

Education

• 3 to 5 years after high school.
• Preferably a degree in Human Resources/Management, Social Sciences, Humanitarian Law.

Experience

• Minimum 24 months in the field as HRCo with MSF or equivalent
• Experience as a project coordinator is a plus
• Mastery of MSF tools and HR fundamentals
• Experience in conflict management
• Experience in creating HR development plans will be an asset
• Experience as HROP with OCG

Languages

• English and French are the working languages of MSF Switzerland. Fluency (C1 level) in both English and French is required for this position (oral and written).
• A third language is an advantage (Arabic in particular)

Skills/ Technical competencies

• Confirmed expertise in HRM
• Analytical skills, ability to work with indicators and propose plans based on analysis
• Leadership and team management skills
• Computer skills: Windows 10, database, Excel (at the level of use of macros), Homere, Power BI
• Ability to build and develop diverse and inclusive teams
• Negotiation skills
• Excellent organizational, decision-making and communication skills

Personal Abilities/Qualities

• Open-mindedness and flexibility
• Intercultural sensitivity and strong interest in medical-humanitarian issues
• Commitment to an inclusive culture that encourages and supports the diversity of our employees\‘ voices
• Solution-oriented and action-oriented personality
• Strong interest and ability to work in a multicultural environment
• Diplomacy and ability to influence
• Stress-resistant personality

Terms of employment

• Full-time position 100% (40h/week)
• Fixed-term contract, 3 years (renewable once)
• Working place: Geneva, Switzerland, Dakar, Senegal, Amman, Jordan, with regular field visits to missions, Geneva HQ, and other OCs
• Ideal start date: As soon as possible
• Gross annual salary (for 100%): from CHF 102’180 to CHF 116’484 (salary commensurate with equivalent experience and internal salary grid)
• Paid vacation: 25 days per year, prorate temporis, plus any Swiss public holidays within the contract period.
• Pension plan: pension contribution covered 3/4 by MSF, 1/4 by staff member.

How to apply

Candidates are invited to submit their application exclusively through our recruitment platform, following these guidelines:

• CV (maximum 2 pages)
• Cover letter (maximum 1 page)
• Documents must be submitted in either English or French.

The application deadline is October 5th 2025

We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications.

All applications will be treated confidentially.

Only shortlisted candidates will be contacted.

Please note that we do not wish to use the services of recruitment or placement agencies.

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