Regional Account Director

The Regional Account Director will be responsible for managing all social media channels within a designated region. This includes developing content and channel strategies, overseeing campaign execution, and managing digital projects. A key aspect of the role is fostering strong relationships with clients and ensuring project deliverables meet both client expectations and internal standards.

Responsibilities:

1. Social Media Management: Oversee all social media channels to ensure growth and high-quality execution.
2. Client Relationships: Build and maintain strong client relationships, ensuring effective communication and satisfaction.
3. Team Leadership: Mentor and manage a team of Project Managers and Community Managers, focusing on their development and performance.
4. Financial Oversight: Manage budgets, track costs, and drive profitability while identifying new business opportunities.
5. Collaboration: Work closely with internal and external stakeholders to ensure project success and foster long-term relationships.

Weekly Activities:

1. Review client briefings, set priorities, and guide the team on project execution.
2. Manage budgets and ensure timely project delivery.
3. Attend internal and client meetings, providing updates on market developments.

Reporting Structure:

1. Reports to the EMEA Business Director.
2. Manages a team within the designated market, including Project Managers and Community Managers.

Key Skills / Experience:

1. Soft Skills: Empathy, team management, client communication, and stress management.
2. Hard Skills: Social media communication, budget negotiation, team leadership, and client management.

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About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers content production, scaled experiences, enterprise-grade technology, and data science fueled by AI—managed by the industry’s best digital talent—to help the world’s trailblazing companies outpace their competition.

Monks has been recognized as a Contender in The Forrester Wave: Global Marketing Services, and has appeared on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions\‘ Top 10 Creative Companies (2022-23), and is the only partner listed in AdExchanger’s Programmatic Power Players every year (2020-24). It was named Adweek’s first AI Agency of the Year (2023) and has received multiple awards for its AI services, including recognition in Business Intelligence’s 2024 Excellence in Artificial Intelligence Awards. Monks has also been named Webby Production Company of the Year (2021-24), and is featured on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to fostering a respectful and inclusive work environment that values diversity and unique perspectives. We believe that embracing diversity enhances our creativity and effectiveness, enabling us to produce work that resonates globally.

As we grow our team, please be cautious of fraudulent job postings using our company’s name and information. Protect your personal data during the recruitment process. Monks will always direct candidates to apply through our official website and will never request payment or bank details during hiring.

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