Your Tasks
- Ownership of the international telecommunications omnichannel roadmap and rollout of telecommunications webshops across all markets
- Steering of the introduction, adoption, and scaling of telecommunications webshops and omnichannel capabilities
- Ownership of end-to-end customer journeys for subscriptions as well as commercial performance across channels
- Leadership of optimization initiatives to improve conversion, customer experience and business outcomes
- Translation of business priorities together with the Product, UX and Technology teams into roadmap initiatives and rollout plans
- Ensuring consistent customer journeys and omnichannel standards across markets
- Acting as the central interface between countries, Digital, Technology and external partners
- Successful delivery of the telecommunications omnichannel roadmap
- Rollout and adoption of telecommunications webshops and omnichannel capabilities across markets
- Improvement of conversion, attach rate and performance of customer journeys
- Growth of omnichannel telecom sales and commercial impact
- Achievement of rollout milestones, country launch readiness and adoption targets
- Delivery of measurable business results through optimization and scaling initiatives
Your Profile
- University degree in Business Administration, Digital Business, E-Commerce, Telecommunications, or a related field
- Experience in digital business ownership, omnichannel commerce, or international rollout programs
- Strong understanding of the telecommunications subscription business, customer journeys and digital commerce
- Experience collaborating with cross-functional stakeholders from Business, Product, UX, and Technology
- Proven ability to steer cross-country initiatives and drive business transformations
- Telecommunications industry experience is an advantage
- Proven ownership of digital and omnichannel business
- Track record of managing International rollouts and stakeholder
- Experience optimizing customer journeys and managing commercial performance
- Strong analytical skills, problem-solving ability, and execution strength
- Ability to translate business goals into roadmaps, initiatives, and measurable outcomes
- Effective communication and influencing skills in international matrix organizations
About Us
Our best solutions arise when diverse perspectives come together. Diversity is key to achieving our vision of becoming the Experience Champion in Consumer Electronics. We value diversity, promote equal opportunities, and foster inclusion – join our team!
Additional Benefits
Job Infos
Location: Ingolstadt, Düsseldorf
MediaMarktSaturn Retail Group
Department: HQ - Services & Solutions
Entrylevel: Professional Level
Type of Employement: Full Time
Working Hours: 37,5
Persona: Job Requisition HQ Employee
Recruiter: Hanna Prüschenk
Recruiter: Hanna Prüschenk
Senior Manager Telco Omnichannel (m/f/d) in Ingolstadt Arbeitgeber: MediaMarktSaturn
MediaMarktSaturn Deutschland ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern nicht nur ein dynamisches Arbeitsumfeld im Herzen von Neuss bietet, sondern auch zahlreiche Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung. Unsere Unternehmenskultur fördert Teamarbeit und Vielfalt, während wir gleichzeitig ein ansprechendes Einkaufserlebnis für unsere Kunden schaffen. Mit flexiblen Arbeitszeiten und einem starken Fokus auf Chancengleichheit sind wir bestrebt, ein Umfeld zu schaffen, in dem jeder Mitarbeiter sein volles Potenzial entfalten kann.
