Support fair and consistent workplace practices by advising on employee relations matters, resolving workplace concerns, and analyzing trends. Work with employees, managers, and HR teams to strengthen working relationships and apply company policies in line with applicable employment requirements.
Key responsibilities include:
- Advising employees and managers on workplace policies, grievances, and disciplinary procedures.
- Supporting impartial investigations into complaints and workplace concerns.
- Maintaining accurate, confidential case records and documentation.
- Supporting conflict resolution and facilitating constructive discussions.
- Coordinating with HR and legal counsel on complex or sensitive matters.
- Analyzing case trends, employee feedback, and recurring issues to recommend improvements.
- Developing guidance and training on respectful conduct and fair management practices.
- Tracking case progress and supporting timely, consistent resolution.
Qualifications
- Degree in human resources, business, industrial relations, or a related field, or equivalent practical experience.
- Relevant experience in employee relations, HR advisory work, or workplace investigations.
- Understanding of employment requirements, HR policies, and fair workplace procedures.
- Strong communication, interviewing, conflict-resolution, and analytical skills.
- Ability to assess sensitive information objectively and exercise sound judgment.
- Discretion, professional integrity, empathy, and attention to detail.
- Familiarity with HR systems, case management tools, and reporting methods.
- A relevant HR qualification, such as SHRM or CIPD, is an advantage.
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Kontaktdaten:
Melkart Junior Entreprise Recruiting-Team
