Head of Operations

You are a smart, experienced Finance Professional, with +10 years of experience in finance & business management. You have a mindset on how to run a business profitably and a desire to build a product for CFOs that addresses pain points around FP&A. Specifically, you aim to replace complex Excel sheets or Power BI models consisting of accounting data, CRM data, payment data, HR data, etc. You have worked with DATEV and envision how AI will transform forecasting and accounting.

Your clients typically include customers in Germany using DATEV, with between 50 – 250 FTEs. They have started steering their companies using accounting data, introduced cost centers, often have in-house bookkeeping, and require a robust FP&A solution, which you have developed for them.

You possess a strong background in running a business, are strategic, laser-focused, process-oriented, and have a proven track record of steering businesses toward profitability. You enjoy solving complex problems, are product-oriented, creative, and thrive in operations and customer interactions. You can identify solutions where others see challenges, handle stress from varying interests in a polite and open manner, and aspire to be a strategic sparring partner to the CEO.

Main Responsibilities:

1. Serve as our internal Head of Operations, steering product management and operations.
2. Act as a strong product visionary overseeing product management & operations as a finance expert.
3. Function as a senior strategic partner to our internal finance department to ensure profitable growth.
4. Strategically guide the company towards profitability.
5. Make our go-to-market operations scalable.
6. Work closely with customers on a day-to-day basis, conduct hands-on onboardings, help build the customer success team, and gain a thorough understanding of our product.
7. Derive a clear vision and new features from customer experiences, work closely with product and engineering, create tickets for issues, and discuss learnings from onboardings.
8. Collaborate with product & engineering to build the best FP&A software on DATEV.

Skills:

1. Very structured and process-driven in your work.
2. Ability to implement and execute effectively.
3. Creative in product ideas.
4. Stress-resistant and polite when making difficult decisions.
5. Able to manage teams & customers and harmonize different expectations.
6. Experienced finance professional.
7. Understanding of reporting requirements for CFOs and mid-sized businesses.

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