Czech Speaking Player Support Specialist - Work In Sofia, Bulgaria

Job Overview

We are currently seeking a passionate gaming enthusiast for a Czech Speaking Player Support Specialist position in Bulgaria to join a world-class Gaming & Esports client. This is a unique opportunity to elevate the player experience and contribute to the growth of a global gaming powerhouse while enjoying a vibrant career abroad.

Key Responsibilities

• Provide high-quality technical and account support to players via chat, email, and social media channels.

• Represent our premium Gaming & Esports brand with professionalism and deep product knowledge.

• Troubleshoot in-game issues, payment queries, and account security matters for Czech-speaking users.

• Collaborate with internal teams to provide feedback on player trends and common community pain points.

• Ensure all interactions maintain the high service standards expected in the competitive gaming industry.

• Maintain accurate records and documentation of all player interactions within the CRM system.

• Participate in ongoing product training to stay updated with the latest gaming releases and features.

• Native or fluent Czech (spoken and written).

• Valid EU passport (mandatory).

• A genuine passion for the Gaming & Esports industry and current gaming trends.

• Excellent communication and problem-solving skills, perfect for those seeking Czech-speaking jobs.

• Availability to work in Sofia for this Czech Speaking Player Support Specialist position in Bulgaria.

• Previous experience in customer service or community management is considered an advantage.

What We Offer

• Competitive Monthly Salary

• Fully Paid Training

• Health Insurance

• Fully Paid Relocation Package (flight, transfer, hotel)

• Monthly Performance Bonus

• €1,500 Signing Bonus (one-time)

• An exciting career trajectory within the Gaming & Esports sector.

Choosing to take one of our open jobs in Bulgaria means stepping into a country with a rich history, stunning mountain landscapes, and a surprisingly affordable cost of living. Bulgaria offers a perfect balance between a professional career and a high quality of life, featuring a warm climate and a vibrant social scene that attracts expatriates from around the globe.

Beyond the professional benefits, living in Bulgaria provides access to a rich culinary culture and an welcoming local community. As a hub for international businesses, Bulgaria is the ideal destination for anyone seeking to combine a fast-paced career in Gaming & Esports with the adventure of living in one of Europe’s most promising and culturally diverse nations.