Overview
In this role you will architect and guide digital transformation initiatives using Salesforce platforms, ensuring alignment of business needs with technical strategy. You will work with cross-functional teams to design scalable solutions and lead client engagements from discovery through delivery. You will mentor junior colleagues and promote reusable knowledge across projects. This position offers the chance to shape enterprise architecture in a multinational environment and stay ahead of market trends. Join us to help clients accelerate growth and modernize their CRM and data capabilities.
Leistungen / Benefits
- 25 days of holidays
- 2 volunteer days for charitable activities
- Mental Health: 3 extra wellness days + EAP
- 40-hour week & overtime compensation
- Flexible working hours model (flextime)
- Independent home office management
Verantwortungsbereiche
- Develop digital transformation strategies and specifications for platform solutions
- Facilitate projects to align business and technology goals
- Direct scalable client engagements on overall technology architecture
- Promote reuse and scale of knowledge and methods
- Mentor junior colleagues on project work and career development
- Gather business requirements and translate into user stories and acceptance criteria
- Define and enhance client-specific architectures
- Advise on architectural solution aspects within client verticals
- Collaborate with development, UX/design, and content teams (onsite/offshore)
- Prepare and facilitate client workshops for idea creation and solution finding
- Stay informed about digital trends and their impact on clients' businesses
Zentrale Anforderungen
- Degree in Computer Science and Information Technology or similar
- Proven track record in leading global CRM multi-cloud implementations in complex environments
- Solid knowledge of Salesforce Service Cloud and Data Cloud
- Strong client-facing profile
- Salesforce architect certifications highly recommended (Application, system, integrations, data, sharing and visibility architect)
- TOGAF or equivalent enterprise architecture knowledge is a plus
- Fluency in French & English
- Availability for onsite presence in Geneva
- strong client-facing abilities
- mentoring and coaching
- collaboration across cross-functional teams
- Salesforce Service Cloud
- Salesforce Data Cloud
- CRM multi-cloud implementations
(Senior) Salesforce Solution Architect | Join our Talent Community in Genève Arbeitgeber: Merkle
Merkle ist ein hervorragender Arbeitgeber, der Innovation und Zusammenarbeit in den Mittelpunkt seiner Unternehmenskultur stellt. Mit umfangreichen Weiterbildungs- und Entwicklungsmöglichkeiten sowie einem starken Fokus auf mentale Gesundheit und soziale Verantwortung bietet Merkle seinen Mitarbeitenden nicht nur ein inspirierendes Arbeitsumfeld, sondern auch die Chance, an bedeutungsvollen internationalen Projekten zu arbeiten. Die Kombination aus globaler Präsenz und lokalem Know-how ermöglicht es dir, maßgeschneiderte Lösungen zu entwickeln und dabei einen positiven Einfluss auf die Customer Experience zu haben.
