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- Aufgaben: Drive strategic marketing solutions for Omnichannel Retail clients and enhance their success with Meta.
- Arbeitgeber: Meta connects people and businesses through innovative technologies and immersive experiences.
- Mitarbeitervorteile: Work in a dynamic environment with opportunities for growth and collaboration in Hamburg or Berlin.
- Andere Informationen: Meta values diversity and provides accommodations for candidates with disabilities.
- Warum dieser Job: Join a team impacting major clients while developing your consultative sales skills in a vibrant culture.
- Gewünschte Qualifikationen: Experience in marketing, media, or consulting; fluency in English & German; strong communication skills.
Das voraussichtliche Gehalt liegt zwischen 43200 - 72000 € pro Jahr.
Client Solutions Manager, Omnichannel Retail
The Client Solutions Manager is a strategic solution-driver who partners with our Omnichannel Retail clients to ensure their success with Meta. The role is responsible for building and strengthening customer relationships, providing business insights, driving revenue, advertiser education, and satisfaction through a consultative, data-driven approach. To excel in this role, you should possess a passion for Meta and the overall marketing ecosystem, along with consultative sales skills and a focus on client service. Developing and maintaining long-lasting relationships with clients, providing consultative sales support, and delivering exceptional client service are key aspects of this role. You will join a team that is working with some of Meta’s most important clients in the DACH region. This position can be located in either Hamburg or Berlin.
Responsibilities
- Manage strategic marketing conversations with clients, agencies, and partners to identify, create, and implement marketing solutions grounded in achieving measurable business results for our retail industry partners.
- Use data and insights to guide solutions that align with clients‘ marketing objectives, advising on media, measurement, and creation strategies to deliver against specific client goals.
- Build and manage relationships with key clients, agencies, and partners.
- Educate clients on products, new solutions, and best practices to drive adoption and grow existing business partnerships.
- Experience collaborating with internal cross-functional teams and managing complex workstreams.
- Identify optimization opportunities for improving campaign performance.
- Oversee internal account operations (e.g., revenue delivery, troubleshooting issues, optimization opportunities).
- Outline and oversee measurement strategy, tracking, and results delivery.
Minimum Qualifications
- Demonstrated experience working directly with top clients and industry experience in marketing, media, or consulting companies.
- Consistency in serving as a trusted consultant to partners, establishing meaningful relationships, and driving clients to action.
- Demonstrated experience contributing at strategic, operational, and tactical levels and delivering actionable insights.
- Comprehensive understanding of full funnel marketing & Meta solutions.
- Experience working effectively with cross-functional teams and with multiple layers within the organization (internally and externally).
- Proven experience of finding solutions to complex issues, embracing ambiguity, and driving impact.
- Demonstrated communication and presentation skills at all levels, including external speaker events.
- Fluency in English & German.
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity and Affirmative Action
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to
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Client Solutions Manager, Omnichannel Retail Arbeitgeber: Meta
Kontaktperson:
Meta HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Client Solutions Manager, Omnichannel Retail
✨Tip Number 1
Familiarize yourself with Meta's products and solutions, especially those relevant to the retail industry. Understanding how these tools can drive measurable business results will help you engage in strategic conversations with potential clients.
✨Tip Number 2
Network with professionals in the marketing and media sectors, particularly those who have experience with omnichannel retail. Building relationships within this community can provide valuable insights and connections that may lead to opportunities at Meta.
✨Tip Number 3
Stay updated on the latest trends in digital marketing and omnichannel strategies. Being knowledgeable about current market dynamics will position you as a trusted consultant during client interactions.
✨Tip Number 4
Prepare to demonstrate your consultative sales skills through role-playing scenarios or mock presentations. This practice will help you articulate your approach to building client relationships and driving results effectively.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Client Solutions Manager, Omnichannel Retail
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Client Solutions Manager position. Understand the key responsibilities and qualifications required, especially the importance of building client relationships and providing data-driven solutions.
Highlight Relevant Experience: In your application, emphasize your experience in marketing, media, or consulting. Provide specific examples of how you've successfully managed client relationships and delivered actionable insights that drove results.
Showcase Communication Skills: Since strong communication and presentation skills are crucial for this role, include examples of past experiences where you effectively communicated with clients or presented at events. This will demonstrate your ability to engage with stakeholders at all levels.
Tailor Your Application: Customize your CV and cover letter to reflect your passion for Meta and the marketing ecosystem. Mention any familiarity with Meta's products and solutions, and how you can leverage them to meet client objectives.
Wie du dich auf ein Vorstellungsgespräch bei Meta vorbereitest
✨Understand the Omnichannel Retail Landscape
Make sure to familiarize yourself with the current trends and challenges in the omnichannel retail space. Being able to discuss how Meta's solutions can address these challenges will demonstrate your industry knowledge and strategic thinking.
✨Showcase Your Consultative Sales Skills
Prepare examples from your past experiences where you successfully built relationships with clients and provided consultative support. Highlight how you used data-driven insights to drive client success and satisfaction.
✨Demonstrate Cross-Functional Collaboration
Be ready to discuss instances where you worked with cross-functional teams to achieve a common goal. This role requires collaboration, so showcasing your ability to navigate complex workstreams will be crucial.
✨Communicate Effectively in Both Languages
Since fluency in both English and German is required, practice articulating your thoughts clearly in both languages. Prepare to switch between languages if necessary during the interview to show your comfort level.