Client Solutions Manager, Telecommunications (DACH & Benelux), STE, 24 months

Client Solutions Manager, Telecommunications (DACH & Benelux), STE, 24 months

Meta is looking for a Client Solutions Manager responsible for the execution of Meta DACH and Benelux partnerships with Telecommunications companies. The position will be based in our Hamburg office and report directly into the CE & SE Telco Industry Manager. Due to the industry focus, a profound Telecommunication expertise would be beneficial. The Client Solutions Manager for Telco is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. With proven understanding of online, especially CRM, performance and brand marketing, this role is responsible for partnering with international sales teams to develop industry relationships, drive revenue by designing and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers.

Responsibilities

1. Establish and strengthen international relationships with a focus on driving performance, knowledge transfer & business partner satisfaction.
2. Build and manage key relationships, be a Marketing solution and product expert and become a DACH and Benelux-wide expert in campaign planning, strategy and measurement to the largest international Telecom partners.
3. Develop and aggregate client and market insights across the region for use across the DACH and Benelux accounts.
4. Collaborate with internal, cross market/regional teams to design and deploy use-cases that will drive clients‘ business objectives.
5. Oversee performance and revenue recognition for the DACH and Benelux partners you are assigned to.
6. Identify new opportunities and partner with the local teams to drive performance and incremental revenue.
7. Manage complex work streams to optimize marketing objectives for clients.
8. Partner with sales teams on local business practices and ensure all teams are aligned and sharing best practices globally.
9. Develop scaled trainings and systems to drive global alignment and local activation.
10. Lead international client support, global campaigns, product adoption and building scaled training solutions.
11. Manage and consult on complex campaign solutions and integrations.
12. Outline measurement solutions based upon key KPIs.
13. Manage revenue delivery and budget spend.
14. Travel will be required, up to 25%.

Minimum Qualifications

1. 5+ years experience working directly with consulting, marketing and/or Telco companies and demonstrated leadership experience.
2. Broad experience with the Telco industry or/and business trends in the industry (CRM, Direct Response marketing, data and technology solutions, ad-tech).
3. Experience working effectively with XFN teams and all levels of management (internally and externally).
4. Advanced Excel skills, experience with analyzing datasets and delivering actionable insights.
5. Fluent in English and German.

Preferred Qualifications

1. Knowledge of SQL or relational databases preferred.

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .

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