Expert Quality Assurance Food (m/f/d)

Company Description

METRO is a leading international food wholesaler which specialises in serving the needs of hotels, restaurants, and caterers (HoReCa) as well as independent merchants (Traders). Around the world, METRO has approx. 15 million customers who benefit from the wholesale company\’s unique multichannel mix: customers can purchase their goods in one of the large stores in their area as well as by delivery (Food Service Distribution, FSD) – all digitally supported and connected. In parallel, METRO MARKETS is being developed as an international online marketplace for the needs of professional customers which has been growing and expanding continuously since 2019. Acting sustainably is one of the company principles of METRO which has been listed in various sustainability indices and rankings, including MSCI, Sustainalytics and CDP. METRO operates in more than 30 countries and employs over 85,000 people worldwide. In financial year 2023/24, METRO generated sales of €31 billion.

At METRO, we have set ourselves ambitious goals with our \“sCore\“ growth strategy which is closely accompanied by our Fundamentals. These shared values provide us with rules of conduct that are binding for everyone at METRO, in all countries and companies. Our commitment to wholesale is at the forefront of our mission, and we are constantly striving to improve. With our ONE METRO spirit, everyone stands together, bringing curiosity, determination, courage, drive, commitment, and trust. Find out more about METRO at careers.metroag.de.

Job Description

To support the development and quality assurance of common sourced own brand food products for METRO Cash & Carry International and provide general product support for the countries.

Your Tasks:

• Development of products and their specifications in cooperation with suppliers, Common Sourcing team and Own Brand team
• Organize monitoring systems (e.g. laboratory, including sensory, testing and assessing the results)
• Risk assessment of products and suppliers, including HACCP
• Review and approve label information in Common Sourced articles
• Aligning with PC&G team the organization of sensory assessments
• Inspect suppliers
• First point of contact for suppliers and country quality colleagues
• Work with countries and suppliers to establish and implement quality standards
• Maintain data on supplier certification, inspections, product specifications and analysis results
• Manage complaints and incidents.
• Advising Procurement on Quality-related issues
• Provide training for countries
• Work with sustainability, colleagues to ensure the Sustainability policies implementation
• Monitor and maintain the quality management system
• Regularly review and maintain the QA documents e.g.: GQA standards, procedures, technical manuals etc
• Ensuring that METRO branded products comply with quality, legal and safety requirements and identify quality risks
• In case of quality deviations, evaluate incidents and execute corrective actions
• Striving to continuously improve METRO QA processes and overall performance.

Qualifications

• University degree in food chemistry, food technology, or similar food related degrees.
• Excellent English communication and Project management skills, good presentation skills – develop and present PowerPoint presentations to senior management.
• Experience 5 years+ in front line retailing / wholesaling and/or product quality management
• Knowledge of the international Own Brand trade.
• Good knowledge of HACCP, national and European Food law, supplier certification, standards and crisis management.
• Experience in Food Analysis and Sensory analysis
• Experience in quality management and standards
• Experience in the collaboration with external laboratories
• Experienced in risk management.
• Work in cross functional teams.
• Ability to work with data and statistics.

Additional Information

• Work-life balance: Flexible working hours in agreement with your line manager, 30 days of holidays.
• Training: A comprehensive training offer via our own training center or externally.
• Well-being: Health days with lots of health checks and information about your well-being, company medical care including a range of preventive services, such as flu shots, OTHEB employee assistance program.
• Exciting life on campus: Free gym and sports classes, Rioba coffee bar, canteen with discounted meals for employees, many campus events.
• Discounts: discounted Jobticket as well as discounts in our wholesale stores and at many partner companies.
• Comfort: Good transport connections, free parking spaces, JobBike.
• Company pension plan: You will receive a contribution to your company pension.
• Family driven: Three daycare centers for children on campus, support of holiday camps for children of employees.