Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast‑paced environment, then we would love to hear from you! The Role
We have an exciting opportunity for a Facilities Coordinator – General Services to join our Workplace Experience team at the Michael Kors EMEA Office in Manno (Lugano). This role supports the coordination of general services, compliance‑related activities, and facilities operations across EMEA retail locations and offices, ensuring operational excellence, regulatory compliance, and alignment with brand standards and long‑term business strategy. Department Overview
The Store Development, Store Maintenance, and Workplace Experience function is part of the Capri Holdings EMEA organization, operating across all stores and offices to ensure high‑quality services across all Michael Kors properties. The team is responsible for: Office and workplace management, including facilities operations and services Administrative and operational support to executive teams and office leadership Waste, cleaning, Utilities and environmental services Maintenance and refurbishment projects All activities are delivered with a strong focus on efficiency, compliance, sustainability, and the DNA of the brand. What You Will Do
You will support the Workplace Experience team by coordinating vendors, maintaining operational and compliance databases, and supporting strategic initiatives across EMEA. Your responsibilities include, but are not limited to, the following:
Procurement & Vendor Onboarding: Support the onboarding of all EMEA vendors into required supply chain management systems in line with H&S and Procurement requirements Work closely with an extensive roster of existing vendors to ensure compliance with onboarding, documentation, and fee requirements Source new vendors for R&M and compliance‑related trades when existing suppliers are unable to meet onboarding or regulatory standards GHG Footprint & Sustainability Data: Support the Workplace Manager in collecting, creating, and compiling data for internal trackers Provide accurate and timely information to CSR teams to support GHG footprint monitoring and sustainability reporting FGAS & Refrigerants Compliance: Coordinate with maintenance vendors to collect detailed information on refrigerant gases used in cooling systems at store level Ensure maintenance programs align with local legal and environmental requirements Verify that vendors are correctly authorized to handle FGAS activities Obtain, submit, and maintain all documentation required by local authorities, ensuring accurate and compliant record‑keeping Waste Contract Management & Environmental Services: Coordinate the selection and management of waste service providers by country and location Ensure all permits, authorizations, and scheduled pickup frequencies are properly managed Track, maintain, and archive all waste‑related documentation in line with local regulatory and environmental requirements Cleaning Contract Management: Support vendor selection and coordination for cleaning services across EMEA locations Ensure cleaning contracts comply with local regulations and Health & Safety standards Support the ongoing EMEA‑wide cleaning re‑tendering project, including data collection, vendor coordination, transition support, and documentation tracking Maintain accurate records of contracts, compliance documentation, and service scopes Remote Facilities Support (Offices without Front of House): Provide remote operational support for facilities management tasks in locations without a dedicated Front of House team, including Madrid and Paris offices Coordinate vendors, manage service requests, and track corrective and preventive maintenance activities Act as a central point of contact to ensure continuity of service, visibility, and documentation accuracy across all supported locations Administrative and operational support to executive teams and office leadership in case of need. You’ll Need to Have
At least 1 year of experience in Facilities & Maintenance or a related field A degree or equivalent experience in a relevant subject area International retail facilities management experience is a plus Strong organizational skills and high attention to detail Very good verbal and written communication skills Ability to interact effectively with vendors, contractors, and internal stakeholders Ability to work under pressure and deliver results Advanced proficiency in Microsoft Excel (must have) Good knowledge of Microsoft Office (Outlook, Word, PowerPoint) We’d Love to See
Strong collaboration and stakeholder‑management skills Clear, structured, and effective communication A proactive, hands‑on, and entrepreneurial mindset The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com. Compensation Range: 45.000,00 - 50.000,00 CHF Michael Kors is a world‑renowned, award‑winning designer of luxury accessories and ready‑to‑wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready‑to‑wear, footwear, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience. At the center of it all is a designer who has created an enduring and iconic luxury lifestyle brand with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry. The fashion designer also focuses on giving back. For more than 35 years he has been a passionate supporter of God’s Love We Deliver, a New York‑based non‑profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. In 2013, in a move to broaden his philanthropic efforts, Michael Kors launched "Watch Hunger Stop", partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special‑edition products and other targeted initiatives help provide food to children through WFP’s school meals program. To date, Michael Kors has helped WFP deliver over 35 million meals (and counting) to hungry children. For more information on how Capri Holdings Group uses your personal data, please see our Applicant Privacy Notice.
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General Services Coordinator Arbeitgeber: Michael Kors
Michael Kors bietet eine dynamische und kreative Arbeitsumgebung, in der Mitarbeiter die Möglichkeit haben, ihre Leidenschaft für Mode auszuleben und sich beruflich weiterzuentwickeln. Mit einem wettbewerbsfähigen Vergütungspaket, 30 Tagen bezahltem Urlaub und Mitarbeiterrabatten bei Jimmy Choo und Michael Kors fördert das Unternehmen eine positive Work-Life-Balance und ein unterstützendes Teamklima. Die Neueröffnung des Stores in Köln im Oktober 2026 bietet zudem spannende Perspektiven in einem multikulturellen Umfeld, das von Teamarbeit und Innovation geprägt ist.