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- Aufgaben: Manage and enhance IT infrastructure systems while leading a dedicated Service Desk team.
- Arbeitgeber: Join a leading manufacturer of high-value products in a groundbreaking tech environment.
- Mitarbeitervorteile: Enjoy a supportive, collaborative workplace with opportunities to make a social impact.
- Warum dieser Job: Be at the forefront of technology, improving user experience and system performance.
- Gewünschte Qualifikationen: Bachelor's or Master's in IT, 5+ years in infrastructure, and bilingual in French and English.
- Andere Informationen: Stay updated on emerging tech and manage exciting IT projects.
Das voraussichtliche Gehalt liegt zwischen 48000 - 84000 € pro Jahr.
About Our Client
The client is a major player involved in manufacturing high-value products.
Job Description
- Administer, maintain, and support Level 2 & 3 IT infrastructure systems (cloud, virtual servers, backups, telecom, mobility).
- Lead the Service Desk team, set priorities, and ensure top-notch end-user support.
- Ensure IT operations adhere to company processes to meet SLA and organizational objectives.
- Continuously enhance end-user experience, system availability, and performance in line with company SLA and KPIs.
- Analyze, design, and implement new technical solutions.
- Create and maintain IT documentation, including inventories, diagrams, and procedures.
- Gather requirements and successfully manage IT infrastructure projects (software and hardware).
- Define and maintain the IT infrastructure project roadmap.
- Manage external service providers, ensuring they meet company expectations.
- Provide ad hoc support to remote affiliates for IT infrastructure installation and maintenance.
- Stay updated on emerging technologies and propose innovative solutions.
- Perform additional tasks as assigned, based on skills and company needs.
The Successful Applicant
- Bachelor’s or Master’s degree in IT or a related field.
- Minimum 5 years of experience in IT infrastructure, including team management.
- Proficiency in French and English; German is a plus.
- Advanced knowledge of networking, cloud infrastructure, and hardware administration.
- Proficiency with ERP and CRM systems (MD365).
- Detail-oriented with a focus on delivering high-quality results.
- Ability to analyze, design, and implement technical solutions.
What’s on Offer
- Groundbreaking technological environment.
- State-of-the-art and high-value products.
- Supportive and collaborative work environment.
- You will be making a difference on a social level.
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IT Infrastructure Manager Arbeitgeber: Michael Page International (Switzerland) SA
Kontaktperson:
Michael Page International (Switzerland) SA HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: IT Infrastructure Manager
✨Tip Number 1
Familiarize yourself with the specific technologies and tools mentioned in the job description, such as cloud infrastructure and ERP/CRM systems like MD365. This knowledge will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight your experience in team management and service desk operations. Be prepared to discuss specific examples of how you've led teams to improve end-user support and meet SLAs, as this is a key responsibility of the role.
✨Tip Number 3
Stay updated on emerging technologies relevant to IT infrastructure. Being able to propose innovative solutions during your discussions will set you apart from other candidates and show that you're proactive about continuous improvement.
✨Tip Number 4
Since proficiency in French and English is required, practice your language skills, especially technical vocabulary. If you have any experience working in bilingual environments, be sure to mention it, as it can give you an edge.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: IT Infrastructure Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the IT Infrastructure Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in IT infrastructure management, particularly in Level 2 & 3 systems. Mention specific projects where you led teams or improved end-user support, as these are crucial for this role.
Showcase Technical Skills: Clearly outline your technical skills related to networking, cloud infrastructure, and hardware administration. If you have experience with ERP and CRM systems like MD365, make sure to include that as well.
Tailor Your Language: Since proficiency in French and English is required, ensure that your application reflects this. If you speak German, mention it as a plus. Use professional language that aligns with the company's culture and values.
Wie du dich auf ein Vorstellungsgespräch bei Michael Page International (Switzerland) SA vorbereitest
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with IT infrastructure systems, especially in cloud and virtual server management. Highlight specific projects where you successfully implemented technical solutions or improved system performance.
✨Demonstrate Leadership Skills
Since the role involves leading a Service Desk team, share examples of how you've managed teams in the past. Discuss your approach to setting priorities and ensuring high-quality end-user support.
✨Emphasize Communication Abilities
Proficiency in both French and English is crucial. Be ready to demonstrate your communication skills, especially in explaining complex technical concepts to non-technical stakeholders.
✨Stay Updated on Emerging Technologies
Research recent trends in IT infrastructure and be prepared to discuss how these could benefit the company. Show your enthusiasm for innovation and your ability to propose new solutions that align with the company's goals.
