body { padding: 24px; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", Helvetica, "Segoe UI", Arial, sans-serif; font-size: 16px; line-height: ; color: #473c3c; } * { color: inherit; } h1,h2,h3,h4,h5,h6 { font-family: Poppins, -apple-system, BlinkMacSystemFont, "Helvetica Neue", Helvetica, "Segoe UI", Arial, sans-serif; font-size: 16px; font-weight: bold; } p { font-size: 16px; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", Helvetica, "Segoe UI", Arial, sans-serif; line-height: ; } .C_PHTML { color: #473c3c; } .C_PREFS { text-align: center; font-size: 12px; } .C_PREFS > time { font-size: inherit; } .C_PLOGOHTML { text-align: center; margin: 20px 0 0 0; } .C_PLOGOHTML > img { max-width: 80%; max-height: 100%; } @media only screen and (min-width: 768px) { .C_PLOGOHTML > img { max-width: 400px; height: auto; /*max-height: 200px;*/ } } .C_PHEADHTML { } .C_PTITLEHTML { font-family: Poppins, -apple-system, BlinkMacSystemFont, "Helvetica Neue", Helvetica, "Segoe UI", Arial, sans-serif; font-size: 22px; font-weight: bold; line-height: ; } .C_PBODYHTML { font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", Helvetica, "Segoe UI", Arial, sans-serif; font-size: 16px; line-height: ; } Ref 2585884 | Date: 16 Oct 2026 An international Customer Experience role focused on shaping and optimising end-to-end customer journeys through data-driven insights, strategic initiatives, and close collaboration with business and digital teams. The position offers the opportunity to influence customer-centric transformation projects with high visibility across the organisation. Global Customer Experience Manager Prestigious international Insurance company Description In this role, you will help translate the organisation's customer experience strategy into practical initiatives and tangible improvements for customers and business teams. Working across regions and functions, you will support the design, delivery and scaling of customer-centric solutions that drive measurable business and customer outcomes. You will collaborate with business units, customer teams and technology partners to identify opportunities, optimise customer journeys and promote customer experience best practices across the organisation. Success will be measured through contributions to growth, customer loyalty, operational efficiency and the adoption of customer-centric standards. Key Responsibilities Customer Insight other languages are an asset. Nice to have: Experience in insurance, financial services or another regulated industry. Familiarity with accessibility standards (WCAG) and inclusive design practices. Exposure to AI-enabled customer experience use cases. Experience contributing to web or digital platform strategy work. Job Offer Interested? I look forward to your application. jpide3296cftt jpit1042tt jpiy26tt
Global Customer Experience Manager Arbeitgeber: Michael Page Switzerland
Unser Unternehmen ist ein hervorragender Arbeitgeber im Bereich Medizintechnik, gelegen in der malerischen Region Lausanne. Wir bieten eine dynamische Arbeitsumgebung, die Innovation und Zusammenarbeit fördert, sowie flexible Arbeitszeiten und die Möglichkeit, einen Tag pro Woche im Home-Office zu arbeiten. Unsere Mitarbeiter profitieren von umfangreichen Entwicklungsmöglichkeiten und einem starken Fokus auf kontinuierliche Verbesserung, was zu einer erfüllenden und bedeutungsvollen Karriere führt.
