Contract Manager (m/f/d) Instrument Services

Über uns:
For 35 years, we have been developing cutting-edge science and technology to empower biomedical research and personalized medicine. We combine excellence from more than 60 disciplines in natural sciences, engineering, and informatics to significantly contribute to biomedical sciences. We encourage a creative working environment driven by pioneering spirit- to seek new horizons – boldly envisioning the future and turning it into reality. Today, more than 4,800 experts from over 50 countries contribute to our sustainable success.
Aufgaben:
The Contract Manager (m|f|d) is the primary point of contact for all queries concerning contract management within the Instrument Service department. You oversee the coordination and clarification of contract content across the organization.
You are responsible for designing and implementing a comprehensive framework of contracts and service packages in coordination with the marketing department and customers.
Consequently, you work closely with relevant departments and customers to design and finalize service contracts.
You consult with customers and our sales team to meet customer requirements.
Furthermore, you ensure close customer-oriented collaborations (especially with key accounts) to foster strong relationships and adapt service contracts to specific needs.
You review service terms and conditions, and identify potential risks with our legal team.
Qualifikationen:
You have a degree in engineering, business administration, or a comparable specialization. Alternatively, you have completed training as a technician and have several years of professional experience in the service business.
Professional experience in management of service product portfolios or service engineering are a plus for this position.
You are conceptually strong and communicate your proposed solutions convincingly.
You have a high service awareness and act analytically.
You will impress us with your strong communication skills in German and English and appreciate working in intercultural teams.
Wir bieten:
Flexible work: Enable time management on your terms
Diversity: International teams and cross-border intercultural communication
Room for creativity: It’s the cleverest solution that we always strive for
Health & corporate benefits: We offer a wide range of corporate benefits and health provision
Miltenyi University: A clever mind never stops learning, take advantage of our inhouse Training Academy
Unser Kontakt:
Alexandra Holz
Miltenyi Biotec
Friedrich-Ebert-Straße 68,
51429 Bergisch Gladbach, Germany

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