Job Description Location:
Vienna
Time Type:
Full time
At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
Overview:
As a Key Account Manager (m/f/d), you will assume comprehensive sales responsibility for strategic key accounts in Austria. You will act as the first point of contact at the decision‑making level, drive business development and design tailor‑made solutions based on our innovative portfolio.
Responsibilities:
Support and strategic development of primarily state authorities and their IT service providers
Establishing and maintaining long‑term relationships at the decision‑making level
Identifying and implementing business opportunities, managing quotation processes and contract negotiations
Positioning the relevant portfolio to provide sustainable support for customer goals
Analysing market and competitive situations, developing individual customer strategies and making targeted use of cross‑selling potential
Collaborating with internal specialist units such as consulting, presales and bid management
Maintaining sales activities in CRM and regular forecast and pipeline reporting
Developing industry‑specific solution scenarios in close coordination with customer departments – including outside of IT
Requirements:
University degree (e.g. economics, IT, communication) and at least 5 years of relevant professional experience in the sale of complex IT or communication systems
Experience in the strategic support and development of defined key accounts
Technical affinity and the ability to translate complex customer requirements into solutions
Customer focus, entrepreneurial thinking and confident manner
Strong communication and presentation skills and confident negotiating skills
Native German speaker with good to very good written and spoken English skills
Willingness to travel within Germany and openness to hybrid working
Willingness to undergo security screening
What You can expect from us:
An open, team‑oriented corporate culture
Structured induction with personal management sponsorship (buddy concept)
Flexible working time models and hybrid working – modern offices and home office
Modern IT equipment (laptop, smartphone)
Attractive bonus model and performance‑related remuneration
We are committed to fostering an inclusive workplace and ensuring equal opportunities for all applicants. We therefore explicitly encourage applications from persons with a severe disability or equivalent status.
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
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Kontaktdaten:
Mitel: Business & Hybrid Communication Solutions Recruiting-Team
