At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
Overview As an Inside Sales Manager, you will support our Sales Team focused on the Austrian Market You will help strengthen long-term customer relationships and position Mitel as a leading provider of Unified Communications, Contact Center, and Collaboration solutions.
In this role, you will act as a trusted advisor to both customers and internal stakeholders while contributing to the achievement of our sales objectives.
Key Responsibilities
Generate revenue through renewals, upselling, and cross-selling activities within existing customer accounts
Identify and develop new business opportunities with both existing and prospective customers
Expand the services business, including contract extensions, innovations, and migration projects
Execute defined sales campaigns in collaboration with Marketing and the Direct Sales organization
Conduct customer meetings and commercial negotiations with key stakeholders regarding existing contracts and service agreements
Prepare proposals, quotations, and support the commercial processing of customer orders
Support pipeline qualification and opportunity generation activities
Ensure accurate and timely documentation of all sales activities within the CRM system
Maintain sales documentation and reporting
Manage the handover of successfully closed business to Delivery teams
Ensure compliance with established sales processes, policies, and guidelines
Your Profile
Completed commercial vocational training with a focus on IT, Business Administration, or a related field and professional experience, sales experience in the IT or communications technology industry
Strong understanding of the importance of IT solutions within our target markets, particularly in the areas of Communications and Collaboration Services
Proven customer engagement and negotiation skills, with the ability to align company solutions with customer needs
Strong team spirit, excellent communication and presentation skills, and a structured, analytical working style
Proficiency in CRM platforms and digital sales tools (e.g., Salesforce, LinkedIn Sales Navigator)
Highly self-motivated, results-driven, and willing to travel as required
Fluent German and good English language skills, both written and spoken
Personal Attributes
Strong communication and influencing skills
Entrepreneurial mindset with a strong focus on achieving results
Collaborative team player with the ability to work effectively across departments beyond Sales
What We Offer
Flexible working hours and the opportunity for hybrid/mobile working
Short decision-making processes and direct interaction with leadership teams
A high degree of autonomy and ownership in your role
Individual learning, development, and career growth opportunities
Competitive compensation and additional company benefits
A collaborative team environment with regular social and networking events
To ensure our hiring process is fair, efficient, and transparent, we want to inform all applicants that we may use Artificial Intelligence (AI) technologies, including third party tools to screen resumes and match candidates to job opportunities based on their skills and experience. All applications are also reviewed by our hiring team, and final decisions are made by our hiring managers. Kindly review our privacy policy (Mitel Privacy Policy) for more information and to understand how to exercise any of your rights.
For more information, visit Why Mitel or follow us on LinkedIn here.
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
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Inside Sales Representative Austria (m/w/d) in Wien Arbeitgeber: Mitel
Mitel bietet eine offene und teamorientierte Unternehmenskultur, die es Ihnen ermöglicht, als Key Account Manager in den norddeutschen Bundesländern bedeutende Beiträge zur Geschäftsentwicklung zu leisten. Mit flexiblen Arbeitszeitmodellen, hybriden Arbeitsmöglichkeiten und einer strukturierten Einarbeitung mit persönlicher Betreuung fördern wir nicht nur Ihre berufliche Entwicklung, sondern auch ein inklusives Arbeitsumfeld, das Vielfalt schätzt und Chancen für alle Bewerber bietet.
