Employee Relations Lead (d/f/m)

About the Role

As Employee Relations Manager, you will be a trusted partner to the business on everything that shapes a fair, compliant, and constructive working environment.

You will own our relationship with Works Councils, guide managers through sensitive cases, and translate complex German labour law into clear, practical decisions.

Joining the People team at a moment of growth and change, you will work alongside HR colleagues, legal counsel, and global cross‑functional teams to deliver business change smoothly while protecting the employee experience.

• Job Requirements
• Solid experience in employee relations, labour law, or HR business partnering, ideally in a scaling environment
• Strong working knowledge of German labour law and Works Council frameworks including Betr VG, KSch G, AGG, Arb ZG, and collective agreement frameworks (Tarifverträge)
• Proven track record of managing grievances, disciplinary cases, and investigations to fair, consistent, and legally sound outcomes
• Experience partnering with German Works Councils
• Confident stakeholder management across HR, legal, and business teams, with sound judgement on sensitive topics
• Strong project management skills, with the ability to drive multiple workstreams simultaneously, meet deadlines, and keep stakeholders aligned throughout
• Business fluent German (C1) and English
• Nice to have
• Experience consulting and managing outside counsel within a governance framework
• Job Responsibilities
• Coordinate and oversee Works Council activities, ensuring business changes run smoothly
• Act as subject matter expert on labour law, advising managers and HR on practical, compliant decisions
• Manage critical grievance, disciplinary, and investigation cases, serving as the primary point of escalation
• Develop and implement employee relations policies and procedures, supporting a standardised employment conditions framework
• Identify critical Works Council topics and shape targeted communication strategies, in collaboration with cross‑functional teams
• Implement and maintain the Employee Relations strategy and governance, manage outside counsel
• What success looks like
• Works Council relationships are constructive and business changes are delivered on time with agreements in place
• Grievance, disciplinary, and investigation cases are handled consistently, fairly, and within legal requirements
• Employee relations policies are simplified, compliant with local law, and aligned to the global framework
• Job Benefits
• Rewards: competitive base salary and participation in the company’s incentive programs.
• Plan for the Future: On top of the statutory retirement insurance, we offer a competitive company pension scheme.
• Team-Building: Regular team and company events offer the opportunity to network and learn from each other.
• Learning & Development: Keep growing with access to coaching, learning platforms and resources.
• Mobility: Stay mobile with a monthly transportation allowance.
• Enjoy working: Our well‑equipped office supports focused work and teamwork - plus inviting social zones where colleagues can relax and connect
• Flexible working: a hybrid approach with the option to work abroad for a set number of days per year.
• Wellbeing: confidential employee assistance and support services available to employees and their immediate families.
• Family support: enhanced parental leave and family‑friendly policies to support all parents and careers.
• Meaningful Work

We are a diverse, international, highly skilled and passionate team committed to a world where people share more and waste less.

Every day you will have the opportunity to make a huge difference for our users, customers as well as shape the future.

Embracing AI

We’re at the forefront of integrating cutting‑edge AI technologies into our operations.

Being part of mobile. de you will work with and learn about AI tools, contributing to projects that leverage AI to enhance efficiency, improve customer experiences, and drive our mission forward.

With an AI‑first mindset, we foster a culture of continuous learning and experimentation, empowering our team to explore and apply AI in meaningful ways for the company and themselves.

Growth and Development

We are a global organisation who truly believes in growing our people.

To support this we offer lots of development and training opportunities and provide a budget for our team members.

Connection and Inclusion

Our culture is the glue that holds us together.

We believe in making meaningful connections and creating an inclusive atmosphere with lots of opportunities to connect both in your day to day work and through social team activities (online and offline).

mobile. de is an equal opportunity employer and we value diversity.

We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

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