Sales Coordinator (m/f/d)

pThe Sales Coordinator On-Trade supports the commercial success of the On-Trade business in Switzerland. As a trusted partner to the Sales team, the role ensures efficient sales operations, high-quality customer coordination, accurate commercial execution, and actionable analysis of sales performance and forecasts. By coordinating internal stakeholders and headquarters, the position enables the Sales team to focus on customer and business development. /p pStart Date: or /p h3Job Responsibilities /h3 h3Sales Support Customer Coordination /h3 ul liProvide day-to-day administrative and operational support to the Swiss On-Trade Sales team, including the Sales Director, National Sales Manager, Key Account Managers, and Area Sales Managers. /li liAct as a key operational contact for customers and coordinate timely responses on pricing, product availability, innovations, limited editions, supply updates, and specific orders. /li liSupport in preparation for team customer meetings, sales materials, product information, commercial communications, mailings, and translations. /li liManage competing requests, set priorities, and deliver accurate support within short deadlines, escalating trade-offs when required. /li /ul h3Commercial Analysis Forecasting /h3 ul liOwn the preparation and timely distribution of sales reports, dashboards, statistics, and performance updates. /li liAnalyse results by salesperson, customer, region, and product to identify trends, performance gaps, root causes, risks, and opportunities. /li liPresent clear conclusions, alert relevant stakeholders to material variances, recommend actions, and follow up on agreed corrective measures. /li liSupport volume planning and phasing by area sales managers; analyse actuals versus forecast, explain variances, challenge assumptions, and update forecasts based on trends, customer input, risks, and opportunities. /li liMonitor SKU quotas and commercial allocations for limited-volume products at product level. /li /ul h3Pricing, Contracts Trade Spend /h3 ul liManage pricing, sales conditions, and rebate schemes in line with approved agreements. /li liResolve pricing discrepancies and coordinate the approval, documentation, and administrative follow-up of annual customer contracts through the relevant compliance tools. /li liMonitor commercial partnerships, volume objectives, rebates, NSI, FTT, kickbacks, accruals, and trade spend, ensuring accurate budget visibility. /li liControl partnership invoices, execute kickback processes, and support the follow-up of overdue payments with Finance and the Sales team. /li liHandle pricing, contractual, financial, customer, and individual performance information with strict confidentiality. /li /ul h3Systems, Data Process Excellence /h3 ul liMaintain customer hierarchies, sales conditions, rebate structures, and commercial partnership agreements in SAP/Vistex. /li liAct as a key contact for CRM and sales systems administration, ensuring accurate customer and commercial master data. /li liEnsure data quality and consistency for reliable reporting, forecasting, pricing, and performance analysis. /li liManage POSM, samples, free goods, and activation materials; track promotional execution and recommend improvements with Sales and Marketing. /li liMaintain internal control procedures, ensure compliance across sales administration and financial processes, and drive continuous process improvement. /li /ul h3Profile /h3 h3Education /h3 ul liBachelor’s degree in Business Administration, Sales, Finance, Supply Chain, or a related field. /li /ul h3Professional Background Experience /h3 ul liMinimum 2 to 4 years of experience in sales administration, sales coordination, or commercial support, ideally within the luxury, wines spirits, or FMCG sector. /li liExperience working in a multi-market, international, or matrix environment (interacting with local commercial teams, regional markets like Switzerland/Austria, and central headquarters). /li /ul h3Technical Skills Systems /h3 ul liAdvanced Excel skills for reporting, pricing control, and data analysis. /li liMandatory: Strong proficiency in SAP (handling customer hierarchies, sales conditions, and rebates; Vistex experience is a strong plus). /li liFamiliarity with central or group support tools (e.g., forecasting platforms, Salesforce and e-signature/workflow tools like DocuSign or Nintex). /li /ul h3Languages /h3 ul liGerman (ideally Swiss-German) French: Professional working proficiency is essential. /li liEnglish: Fluent (working language for headquarters and cross-border alignment). /li /ul h3Soft Skills Competencies /h3 ul liSales Enablement Service: Proactive partner anticipating operational needs to empower sales teams. /li liEnergy Drive: Dynamic, resilient, and responsive with a strong focus on sales success. /li liLearning Adaptability: Quick learner thriving in a fast-paced, multi-market environment. /li liCoordination Agility: Strong communicator bridging Swiss/Austrian commercial teams and French central support. /li liAnalytical Rigor: Highly structured and detail-oriented across pricing, contracts, invoicing, and workflows. /li liCategory Affinity: Commercial mindset with a passion for wines and spirits. /li /ul pWe are committed to equality and making the best use of the talents and diversity of all our employees. We provide equal opportunity for all individuals regardless of age, race, ethnicity, nationality, gender, including gender identity and expression, sexual orientation, disability, marital or civil partnership status, maternity, paternity and adoption leave as well as any other class protected by law. /p #J-18808-Ljbffr