Chef de rang - Grill

Instead of a grand driveway, there is a small canopy and a modest wooden door—no sea of flags, but a beautiful brass plaque instead—you could almost miss it.

The cozy lobby, welcoming entrance area, and various lounges charm visitors with genuine character.

The Monte Rosa takes its guests back to the origins of mountain tourism and is infused with the charm of its founding years, without ever feeling like a dusty museum.

There is plenty to dream about; the mirrors have reflected much over the years, yet they remain silent… Introduction We want to be the best in Zermatt...

As a member of the Leading Hotels of the World, the Mont Cervin Palace combines the finest Swiss hotel tradition with the comfort of a modern luxury hotel.

Our credo, “doing good for our guests” and “Hospitality by Heart” , is something we live every day as a team.

Become a part of it!

We are looking for motivated employees f or the 2026/2027 winter season (December April) Apply now!

TLNT1_CH Your main tasks Prepare and organize the assigned service station or the restaurant Welcome and advise guests on menu and wine selections Take orders and ensure accurate service delivery Coordinate with kitchen and bar teams Guarantee exceptional guest experience and consistent luxury service standards.

Ensure close coordination between service teams, kitchen teams.

Ensure full compliance with hygiene, safety and quality standards, including HACCP and LQA standards, and drive continuous improvement.

Ensure the proper daily service protocols and standards.

Participate in and oversee daily billing and cash handling procedures.

Handle guest complaints in a professional and prompt manner to guarantee 100% guest satisfaction.

Regularly review and update guest CARDEX profiles.

Build guest loyalty and develop the clientele; promote the hotel's.

Do everything possible to anticipate and meet guests' requests.

Ensure proper compliance with applicable health and safety regulations.

Inform management of any “abnormal” situation regarding safety or risks of accidents involving guests or colleagues.

Team Management Lead, inspire and develop the Demis-Chefs de Rang and Commis de Rang Ensure that the LQA standards are respected.

Build a culture of professionalism, teamwork, accountability and guest-focus.

Your profile Completed training in hospitality or gastronomy Fluent in English; German and French is an advantage Minimum 2 years of experience in a similar role within a 5-star luxury hotel / Palace.

Proven experience in a seasonal environment with high activity levels and operational peak periods.

Proven experience in guest relation excellence.

Strong background in handling VIP and high-profile guests, with absolute discretion and attention to detail.

Diploma in Hospitality Management, Hotel Restaurant Management, or equivalent professional training.

Additional qualifications in Food Beverage Management, Wine Beverage are a strong advantage.

Solid knowledge of HACCP and Swiss hygiene safety standards; relevant certifications are a plus.

Continuous professional development and a strong interest in luxury service standards (LQA) are highly valued.

Benefits Central staff accommodation in the heart of Zermatt Employee, Family Friends room rates and other benefits (for example in the many restaurants of the MRH-Zermatt SA hotels) A fitness room is available for our employees, as well as a wide range of sports activities in Zermatt Access to our pool area during designated employee swimming hours Through a development program, you will have access to various training courses, for example with the company Ritzy Discounts on seasonal or annual mountain railway passes with the Zermatt resident card For employees who do not wish or are not able to work both the winter and summer seasons in Zermatt, we support them—together with our partner hotels—in finding a complementary position