Floor Supervisor (H/F) Floor Supervisor

Michel Reybier Hospitality includes around a dozen luxury properties in Switzerland and France . In the world-renowned resort of Zermatt , the hotel portfolio comprises the traditional Mont Cervin Palace 5*S , the trendy new Schweizerhof 4*S , and the historic Monte Rosa 4* .e Rosa 4*. Introduction We want to be the best in Zermatt… As a member of The Leading Hotels of the World, the Mont Cervin Palace combines the finest Swiss hotel tradition with the comfort of a modern luxury hotel. Our motto, “doing good for our guests” and “Hospitality by Heart” , is something we live by as a team. Be part of it! To strengthen our team, we are looking for motivated employees for the upcoming winter season 2025/2026. TLNT1_CH Your tasks Inspect rooms (arrival, departure, evening service) and ensure compliance with LHW quality standards Coordinate the teams of room attendants and porters on the floors Ensure good organization so that rooms are ready for guests on time Handle guest requests Monitor maintenance work Care for special furnishings Ensure proper care and cleaning of furniture and public areas Assist in training and onboarding of new employees Your profile You are dynamic You have experience in a similar position You have experience in luxury hospitality and are familiar with the standards You enjoy working in a team with a positive attitude You are flexible, responsive, and able to work independently You have an eye for detail You speak English Benefits Opportunity to rent accommodation in one of our staff houses, centrally located in Zermatt or Täsch Staff, family friends room rates and other discounts (for example, in the many restaurants of the MRH-Zermatt SA hotels) Fitness room available for staff, as well as a wide range of sports activities in Zermatt Access to the pool area during staff swimming hours Through a development program, access to various courses, such as those offered by Ritzy Discounts on seasonal or annual mountain lift passes with the Zermatt resident card For employees who cannot or do not wish to work both the winter and summer seasons, we support them in finding complementary positions together with our partner hotels