ppSIX drives the transformation of financial markets. /ppWhat sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us. /ph3strongIT Workplace Support Specialist /strong # /h3pZurich |100 | Reference 7978 /ppAbout the role /ppFor our Workplace IT team, we are looking for a hands-on Level-2 Onsite Supporter who ensures stable, reliable, and user centric IT services at our Zurich site. Please note that the role is 100% ofiice-based. /ppYou act as a key contact point for our employees on site, handle complex support cases, and contribute to the continuous improvement and standardization of our workplace environment in close collaboration with central IT teams and external partners. /ph3What You Will Do ## /h3ulliprovide onsite 2nd level support (and backup for 1st level when required) for Windows 11 clients and standard workplace services /lilihandle incidents and service requests via ITSM, including IMACD activities and escalation coordination /liliinstall, replace, and troubleshoot end user devices (laptops, monitors, docking stations, peripherals) /lilisupport Microsoft 365, Active Directory / Azure AD user and access management /lilioperate and support printers, meeting rooms, and collaboration technology (Teams Rooms, video conferencing) /lilisupport Endpoint Management (Intune / Microsoft Endpoint Manager) for device enrollment, compliance checks, and software assignments /lilicontribute to workplace standardization and lifecycle management (devices, accessories, meeting rooms) /lilisupport rollouts, pilots, and refresh cycles in cooperation with central engineering teams /liliensure accurate documentation of solutions, processes, and how tos /liliwork closely with 3rd level engineering, service providers, and internal stakeholders /lilisupport smaller workplace IT projects and continuous improvement initiatives /liliact as a reliable onsite counterpart for central initiatives and standards /li /ulh3What You Bring ## /h3ulli2-4+ years of experience in onsite IT support or IT service desk (Level-1/2) in enterprise environments /lilistrong hands-on skills in Windows 11, Microsoft 365 (Teams, Outlook, OneDrive, SharePoint) /lilipractical experience with hardware support and structured rollouts /lilisolid understanding of Active Directory / Azure AD and basic Intune tasks /lilibasic networking knowledge (TCP/IP, DNS, DHCP, VLAN fundamentals) for onsite troubleshooting /liliexperience working with ticketing and asset processes, SLA oriented mindset /lilihigh service orientation, reliability, structured working style, and clear communication /liliGerman fluent (spoken and written); good English for documentation and support interaction /liliITIL Foundation or comparable certification /liliexperience in large enterprise environments /liliknow how around Microsoft Teams Rooms and meeting room technology /liliEnglish certification (e.g. Cambridge B2 / C1) /li /ulpIf you have any questions, strongcheck out our FAQ page /strong or call Agnieszka Leputaat . /ppFor this vacancy we only acceptdirect applications. /ppDiversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background. /p /p #J-18808-Ljbffr
IT Workplace Support Specialist Arbeitgeber: more-jobs
Unsere Agentur bietet Ihnen die Möglichkeit, in einem dynamischen und innovativen Umfeld zu arbeiten, das auf über 39 Jahre Erfahrung in der Personalvermittlung zurückblickt. Mit einem starken Fokus auf die berufliche Entwicklung und ein unterstützendes Teamklima, fördern wir Ihre Fähigkeiten und bieten Ihnen Zugang zu spannenden Projekten in der Region Sottoceneri. Genießen Sie zudem attraktive Arbeitsbedingungen und die Chance, in renommierten Unternehmen tätig zu sein.
