Augenoptikermeister/in in Frankfurt am Main

Job Description

MOSCOT is a five-generation family-owned New York City institution renowned worldwide for its iconic eyewear — The MOSCOT Originals. MOSCOT infuses its unmistakably refined, downtown aesthetic with over 111 years of eyewear expertise, and unparalleled Craftsmanship to create its timeless eyewear. While now recognized as a global fashion brand, MOSCOT remains, at heart, a neighborhood optical shop.

We are looking for an enthusiastic, fun loving, and hardworking Augenoptikermeister/in to join our new Shop opening in Frankfurt.

This individual enjoys providing superior customer service, is a team player, and has a high degree of emotional intelligence. A love for fashion and a level of excellence is a must.

Tasks & Responsibilities

Customer Service:

• Greet all customers pleasantly and with courtesy, provide customers with clear directions and provide all information regarding products and services
• Understanding of the MOSCOT brand and story and ability to communicate this heritage to the customer
• Create a memorable MOSCOT Shop experience
• Collaborate with MOSCOT family members to keep shop tidy and organized.

Communication:

• Answer and direct phone calls as needed
• Respond and collaborate with lab and shop teams on all orders.

Inventory Control:

• Assist with cycle counts, receipts, and returns of frame and stock lens inventory
• Process inter-shop transfers in the POS system
• Confirm that tickets match the physical frame.

Requirements

• A licenced Optician with management experience (Augenoptikermeister/in)
• Clear and articulate communication skills with empathy towards customers
• Fluency in German and English, both written and spoken
• Weekend and Holiday availability required.

Perks and Benefits

• Discounts on glasses and free frames according to the Company policy
• Annual discretional and scalable bonus based on personal performance and Shop results

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