Auf einen Blick
- Aufgaben: Unterstütze Händler bei technischen Problemen und verbessere die Kundenzufriedenheit.
- Unternehmen: MSX International, ein führendes Unternehmen in der Automobilbranche.
- Vorteile: Flexibles Arbeiten, 31 Urlaubstage, betriebliche Altersvorsorge und Gesundheitsprogramme.
- Weitere Informationen: Dynamisches Arbeitsumfeld mit hervorragenden Entwicklungsmöglichkeiten.
- Warum dieser Job: Gestalte die Zukunft der Elektromobilität und arbeite mit renommierten Automobilherstellern.
- Qualifikationen: Abgeschlossene Ausbildung als Kfz-Techniker und fließende Französischkenntnisse.
Das prognostizierte Gehalt liegt zwischen 50000 - 50000 € pro Jahr.
Do you speak French on a (near) native level and have a good knowledge of English? Are you a seasoned vehicle technician looking to move beyond the workshop? This is your chance to work more closely with leading car manufacturers and their service networks. If you’re passionate about shaping the future of electro mobility and want to apply your expertise where it truly matters, then this opportunity is for you. Join us and help elevate our client’s service excellence to the next level. Apply today!
MSX International has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
As Automotive Diagnostic Technician you will be part of the Technical Helpdesk of a well-known vehicle manufacturer to assist the retailer with the timely resolution of technical or mechanical concerns of the vehicle. Your tasks include:
- Support retailers and NSCs to resolve technical concerns.
- Increase First Time Fix Rates and Customer Satisfaction with the objective of reducing Warranty Cost and Repeat Repairs.
- Carry out Support to dealer network on Hard to fix vehicles to improve concern fix rates.
- Work in close relationship with Engineering and Product Investigation teams to identify vehicle product concerns in quantifiable, and factual data.
- Answering technical queries primarily by electronic system but where appropriate also by telephone or WebEx session.
- Create electronic records to document contact details and diagnostic advice on client system.
What we have to offer:
- Training opportunities: Support for your professional and personal development
- Work environment: A dynamic and supportive workplace
- Work-life balance: Flexible working hours and remote work options, 31 vacation days (including Christmas, New Year’s Eve, and Carnival Monday)
- Additional benefits: Company pension plan, health programs, and subsidy for Urban Sports Club
- Capital-forming benefits: From day one
Qualifications:
- Completed training as a motor vehicle technician or foreman
- Professional experience as service consultant/service manager in a workshop or as a workshop foreman
- Experience in vehicle diagnostics
- Good knowledge of automotive electronics, electric and/or hybrid vehicles (EV certificate preferred)
- Native or fluent level of French and good knowledge of English are essential (other European languages are a plus)
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status.
Automotive Diagnostic Technician (m/f/d) – with French and English Arbeitgeber: MSX International
MSX International ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, in einem dynamischen und unterstützenden Umfeld zu arbeiten. Mit flexiblen hybriden Arbeitsmodellen, umfangreichen Entwicklungsmöglichkeiten und einem starken Fokus auf Gesundheit und Wohlbefinden, einschließlich eines Urban Sports Club Zuschusses, fördert das Unternehmen eine positive Work-Life-Balance. Zudem profitieren Mitarbeiter von einem Firmenwagen, einem Laptop und einem Mobiltelefon, was die Arbeit als Technical Delegate / Flying Doctor besonders attraktiv macht.
