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- Aufgaben: Be the go-to person for customers and service staff, solving technical issues and managing spare parts.
- Arbeitgeber: Join Mühlbauer, a leader in technology with a focus on innovation and customer satisfaction.
- Mitarbeitervorteile: Enjoy vacation pay, health bonuses, and access to a company gym and canteen.
- Warum dieser Job: Gain hands-on experience in a dynamic environment with opportunities for international assignments.
- Gewünschte Qualifikationen: Technical training in electronics or mechanics, plus customer service experience and strong communication skills.
- Andere Informationen: Flexible shift work and ongoing training through the Mühlbauer Academy.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Your tasks:
- You are the contact person for the customer and service staff.
- You will provide support for technical problems and product-specific inquiries.
- You plan the assignments of service technicians.
- You take over the spare parts management.
- You carry out coordination with the specialist departments.
- You observe the market, determine the demand and actively sell service products in cooperation with After Sales Service and Sales.
Your profile:
- Your completed technical training in the field of electronics, mechatronics, mechanics, or a comparable field of expertise.
- Your professional experience as a service employee or assembly technician.
- Your technical affinity and tact in dealing with customers.
- Your readiness for 24/7 shift work.
- Your experience with SAP as well as MS Office would be an advantage.
- Your good written and spoken German and English skills and your strong communication skills.
- Your independent and responsible way of working.
- Your high technical understanding.
We offer:
- Attractive additional financial benefits such as vacation pay and health bonus.
- Contribution to company pension plan and occupational disability insurance.
- Individual promotion by the Mühlbauer Academy by means of internal and external further training measures.
- Employee events (e.g. Christmas party, folk festival visit, and barbecue).
- International working environment – opportunities for temporary assignments abroad.
- At the Roding site, you can also expect: inexpensive meals in the company canteen and a company-owned gym.
- You can find many more benefits on our homepage.
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Technical Service Support (m/f/d) Arbeitgeber: Mühlbauer GmbH & Co. KG
Kontaktperson:
Mühlbauer GmbH & Co. KG HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Technical Service Support (m/f/d)
✨Tip Number 1
Make sure to familiarize yourself with the technical aspects of our products. Understanding the common technical issues and solutions will help you stand out during the interview process.
✨Tip Number 2
Highlight your experience in customer service and how you've effectively communicated with clients in the past. This role requires strong communication skills, so be ready to share specific examples.
✨Tip Number 3
If you have experience with SAP or MS Office, be prepared to discuss how you've used these tools in previous roles. This knowledge is a plus and can give you an edge over other candidates.
✨Tip Number 4
Show your willingness to work in a 24/7 shift environment. Be ready to explain how you manage your time and maintain productivity during unconventional hours.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Technical Service Support (m/f/d)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Technical Service Support position. Understand the key responsibilities and required qualifications, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your technical training and any relevant experience in service roles or assembly. Mention specific examples where you've successfully resolved technical issues or managed customer inquiries.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples of how you've effectively communicated with customers or team members in previous positions. Highlight your proficiency in both German and English.
Tailor Your Application: Customize your cover letter to reflect your understanding of the company's needs and how your skills align with the role. Mention your readiness for shift work and your familiarity with tools like SAP and MS Office.
Wie du dich auf ein Vorstellungsgespräch bei Mühlbauer GmbH & Co. KG vorbereitest
✨Show Your Technical Expertise
Make sure to highlight your completed technical training and any relevant experience in electronics, mechatronics, or mechanics. Be prepared to discuss specific technical problems you've solved in the past.
✨Demonstrate Customer Service Skills
Since you'll be the contact person for customers, it's crucial to showcase your communication skills. Share examples of how you've effectively dealt with customer inquiries or resolved issues in previous roles.
✨Familiarize Yourself with SAP and MS Office
If you have experience with SAP and MS Office, be ready to discuss how you've used these tools in your previous jobs. If you're not familiar, consider brushing up on their functionalities before the interview.
✨Prepare for Shift Work Discussion
Since the role requires readiness for 24/7 shift work, be prepared to discuss your flexibility and willingness to adapt to different working hours. This shows your commitment to the role and the company's needs.
