MXP (MarineXchange) builds the software that runs cruise operations. Around 100 people develop and support a modular platform used by leading cruise lines — from property management and point of sale to itinerary planning, supply chain and port operations. Our customers run 24/7 operations at sea, which makes reliable delivery not a nice-to-have but the product itself.
As Requirements & Release Manager (m/f/d), you are responsible for the quality of incoming requirements and for planning, coordinating and successfully delivering our software releases. You make sure releases reach our customers on time, with high quality and minimal risk.
You are the central link between development, quality assurance, management and customers. You keep track of all planned and ongoing releases, communicate clearly with everyone involved and keep improving the release process.
Your responsibilities
Act as the gatekeeper for customer requirements: review incoming requests for completeness and clarity before they go into development
Raise the quality of requirements by coaching colleagues and customers on how to write a solid Business Requirement Document (BRD)
Plan, coordinate and steer scheduled and unscheduled software releases
Align release planning with the CEO and the development and test teams
Plan future releases, taking customer requirements, internal priorities and technical dependencies into account
Monitor ongoing releases and ensure all required steps and documentation (e.g. Business Requirement Documents) are complete
Carry out risk and impact analyses to minimise release risks
Prepare, compile and communicate release notes, and deliver releases to customers
Handle all customer communication around releases and take part in customer meetings
Plan and organise customer upgrades, and support upgrades of test environments for internal and customer systems, including analysing and resolving any issues
Answer questions about release versions, deployment history and software versions
Work closely with Customer Support so that release information and status changes are reflected correctly in the service portal
Identify and implement improvements to the requirements and release management process
Your profile
Completed technical education (e.g. computer science, software development or a comparable field), or equivalent practical experience
Experience in release management within software development
Sound knowledge of the Software Development Life Cycle (SDLC)
Knowledge of change, release and incident management
Experience with ticketing and tracking tools (e.g. Jira or similar)
Experience writing and reviewing Business Requirement Documents (BRDs), and the ability to coach others in writing them
Experience with test environments, error analysis and troubleshooting
Understanding of agile methods (Scrum/Kanban) and classic project management methods
Knowledge of risk management, process optimisation, and compliance with standards and regulatory requirements
Excellent organisational skills and the ability to prioritise several tasks in parallel
Analytical thinking and a structured, solution-oriented, hands-on way of working
Strong communication and stakeholder management skills, with a professional and confident manner towards customers and internal stakeholders
Very good English skills; German is a plus
Understanding of processes, workflows and management structures in the cruise industry is an advantage
Rapid professional and personal development at the leading software supplier to the cruise industry
Home office and flexitime
Secure, lasting employment in an industry that is growing fast
A work environment with exciting and varied tasks
A great working atmosphere in a highly motivated and successful team with an international corporate culture
The minimum salary for this position under the Austrian IT collective agreement is EUR 4,061 gross per month on a full time basis (paid 14 times a year). A higher salary is possible depending on your qualifications and experience.
International/Other countries: For positions outside Austria, compensation is based on local market conditions and legal requirements.
We value diverse teams and welcome applications from all people, regardless of gender, age, origin, religion, sexual orientation or disability. We assess every application on skills and experience.
#J-18808-Ljbffr
Release Manager in Graz Arbeitgeber: Mxp
MarineXchange ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, in einem dynamischen und wachsenden Umfeld der Kreuzfahrtindustrie zu arbeiten. Mit flexiblen Arbeitszeiten und der Option auf Home Office fördert das Unternehmen eine ausgewogene Work-Life-Balance und bietet gleichzeitig spannende Aufgaben in einem internationalen Team. Zudem legt MarineXchange großen Wert auf die persönliche und berufliche Weiterentwicklung seiner Mitarbeiter, was durch ein unterstützendes und motiviertes Arbeitsumfeld unterstrichen wird.
