Support Specialist

Support Specialist

Vollzeit Homeoffice möglich
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MY.GAMES is a leading European developer and publisher, driven by a singular goal: making great games that capture the hearts of players worldwide. Our community unites 1+ billion registered players.

We’ve developed or produced games, including War Robots, Hustle Castle, Rush Royale, Left to Survive, Tacticool, Grand Hotel Mania, War Robots: Frontiers – and many more.

Our internationally distributed team consists of top-tier gamedev professionals. We work remotely, and our hubs are located in Cyprus, Armenia, UAE and Serbia.

Come join a universe of professional opportunities: develop and support large scale projects from PC/console/mobile, and create products across various genres – from casuals to shooters.

What you’ll do:

  • Handle player requests and inquiries in English
  • Monitor the status and stability of live game services
  • Identify, escalate, and help resolve service-related issues

What you need to succeed:

  • Upper-intermediate English (written and spoken)
  • Strong attention to detail and ability to learn quickly
  • Reliability, punctuality, and a high level of responsibility
  • Clear and confident communication skills, both written and verbal
  • Solid gaming background in MMOGs and mobile games
  • Good overall computer literacy

What we offer:

  • Work remotely from all around the world
  • Collaborative working atmosphere in an internal game dev community that unites more than a dozen of internal game studios, crafting innovative experiences across mobile, PC, and console platforms
  • A strong team of specialists across different areas — access unique expertise and professional knowledge
  • Possibility to experiment and work on interesting tasks with ambitious goals — we have all resources to implement new ideas
  • Create great games and win the hearts of players
  • Push the boundaries of the game industry and lead the way forward

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Support Specialist Arbeitgeber: My

MY.GAMES ist ein hervorragender Arbeitgeber, der eine kreative und kollaborative Arbeitsatmosphäre bietet, in der talentierte Fachleute aus der ganzen Welt zusammenkommen, um innovative Spiele zu entwickeln. Mit der Möglichkeit, remote zu arbeiten, profitieren Mitarbeiter von flexiblen Arbeitsbedingungen und einer starken Gemeinschaft, die den Austausch von Wissen und Expertise fördert. Zudem bietet das Unternehmen spannende Projekte und die Chance, an der Spitze der Spieleentwicklung zu stehen, was eine bedeutende berufliche Weiterentwicklung ermöglicht.

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Kontaktdaten:

My Recruiting-Team