Your way into the future
What awaits you at Mynaric
You will work closely with Business Development, Sales, Engineering, Production, Supply Chain, Manufacturing, and Finance functions while supporting multiple projects across commercial and government customers worldwide.
Key Responsibilities
Customer Relationship Management
- Serve as the primary day-to-day point of contact for assigned customers.
- Build and maintain strong customer relationships throughout the project lifecycle.
- Manage customer expectations regarding scope, deliverables, timelines, risks, and project status.
- Coordinate customer communications and ensure stakeholders receive regular updates.
- Prepare and facilitate customer reviews, status meetings, milestone reviews, and executive briefings.
- Escalate customer concerns and ensure timely resolution through the appropriate internal teams.
Project Lead Support
- Support Project Leads in planning, tracking, and coordinating customer-facing project activities.
- Ensure customer requirements are clearly documented, communicated, and understood by project teams.
- Assist Project Leads in maintaining project schedules, milestones, action logs, and risk registers.
- Monitor project progress against customer commitments and highlight deviations early.
- Coordinate cross-functional follow-up activities required to meet customer deliverables.
- Support the preparation of project reviews, gate reviews, progress reports, and management presentations.
Contract and Deliverable Management
- Maintain awareness of customer contractual requirements, deliverables, acceptance criteria, and milestones.
- Track customer deliverables and ensure alignment between contractual obligations and project execution plans.
- Support change request management and ensure scope modifications are appropriately documented and communicated.
- Monitor customer milestone achievements and support associated documentation and reporting activities.
- Coordinate with Sales Operations, Finance, and Program teams regarding customer orders, invoicing milestones, and contractual deliverables.
Risk and Issue Management
- Assist Project Leads in identifying and tracking project risks, dependencies, and issues.
- Ensure customer-impacting risks are proactively communicated and mitigation plans are developed.
- Support issue resolution by coordinating actions across Engineering, Operations, Quality, and Supply Chain teams.
- Provide early visibility of schedule, cost, or technical concerns that may affect customer commitments.
Reporting and Governance
- Maintain customer reporting metrics.
- Support weekly and monthly project reviews and executive reporting.
- Track customer actions, risks, and deliverables.
- Ensure proper documentation of customer communications, decisions, and commitments.
- Contribute to the continuous improvement of project management and customer engagement processes.
What you bring with you
- 3-7 years of experience in project management, customer project management, account delivery management, or program coordination within aerospace, satellite communications, telecommunications, high-tech manufacturing, or related industries.
- Bachelor's degree in Engineering, Business Administration, Project Management, or a related field.
- Experience working in cross-functional project environments involving Engineering, Production, Supply Chain, and Commercial teams.
- Strong customer-facing communication and stakeholder management skills.
- Experience coordinating multiple projects and priorities simultaneously.
- Excellent organizational and problem-solving abilities.
- Ability to translate technical information into customer-friendly language.
- Strong presentation and reporting skills.
- Proficiency with project management tools and Microsoft Office applications.
Desired
- Experience in the aerospace, satellite, defense, or telecommunications industries.
- Familiarity with customer deliverables, contractual milestones, and change management processes.
- Experience supporting product development or manufacturing projects.
- Knowledge of project management methodologies and best practices.
- Experience working in matrix organizations.
- Exposure to international customers and cross-cultural business environments.
- Working knowledge of ERP systems such as SAP.
What we offer you
We offer flexible working hours as well as time off in lieu, diverse areas of responsibility, and an attractive compensation package as well as additional benefits such as: a mobility budget (public transport ticket, business bike, fuel voucher), non-cash benefits in the form of a shopping voucher, and company events.
Mynaric is an employer committed to equal opportunity. Therefore, we welcome applications from all qualified individuals, regardless of ethnic origin, gender, disability, religion/belief, sexual orientation, or age.
If this sounds like the place where you would like to work, then apply today and become part of a company that is changing the world!
About us
Customer Project Manager (m/f/x) in München Arbeitgeber: Mynaric
Mynaric ist ein hervorragender Arbeitgeber, der Ihnen die Möglichkeit bietet, in einem innovativen und dynamischen Umfeld zu arbeiten, während Sie an einzigartigen Projekten zur Zukunft der Konnektivität mitwirken. Wir fördern eine offene und teamorientierte Kultur, bieten attraktive Mitarbeiterbenefits und unterstützen Ihre persönliche und berufliche Weiterentwicklung. Bei uns haben Sie die Chance, Teil eines globalen Teams zu werden, das an der Spitze der Technologie steht und einen echten Unterschied macht.
