Senior Product Manager (Cloud)

Senior Product Manager (Cloud)

Join us at n8n to shape the next generation of AI‑driven workflow orchestration.

About n8n

n8n is an open workflow orchestration platform that empowers technical teams with the speed of no‑code while keeping the flexibility of code. Backed by a vibrant community and 500+ builder‑approved integrations, we are changing how systems are connected and scaled for impact.

Since our founding in 2019, we’ve grown into a diverse team of over 160 people working across Europe and the US, with Berlin as our centre of gravity. Highlights include:

• Cultivated a community of more than 650,000 active developers and builders
• Earned 145k+ GitHub stars, ranking us among the world’s Top 40 most popular projects
• Ranked 4th in Sifted’s 2025 B2B SaaS Rising 100 – one of Europe’s most promising private SaaS startups
• Raised $240m to date, with a recent $180m Series C, valuing the company at $2.5 bn
• Maintaining a 94 eNPS score (most companies would consider 70 excellent)

Responsibilities

• Own and sequence the Cloud Infrastructure & Services roadmap, prioritizing initiatives such as billing migration, dashboard quality, security hardening, multi‑region, and resilience.
• Lead problem discovery with Support, CS, and Data teams; translate insights into clear PRDs, metrics and milestones.
• Run weekly operations with Engineering Management and SRE leads to keep releases on track and reduce incident load.
• Define SLOs with SRE/Infra; enforce error budgets and guardrails for shipping.
• Set up incident response rituals and runbooks; drive post‑mortem action items.
• Improve resilience and time‑to‑recover through tighter triage flows and stronger release readiness.
• Partner with Finance/RevOps on entitlements, proration, refunds, dunning, reporting, and auditability.
• Align with Cloud Growth around shared backlog boundaries and clear interfaces/SLAs.
• Elevate Cloud Dashboard UX with Design/Frontend teams, improving information architecture, instrumentation and usability across provisioning, usage, billing, quotas, and incident notices.

Requirements

• 5–8+ years in Product, with 3+ years focused on Cloud/SaaS platform, infra, DevOps, or billing/entitlements domains.
• Comfortable diving into highly technical systems and trade‑offs.
• Strong operational rigor; proven as a project manager who drives efficient, predictable execution.
• Ability to orchestrate across 1.5–2 squads, set sequencing, and make clear prioritization calls.
• Bias to action – prefers doing over endless analysis and maintains momentum without compromising quality.

Nice‑to‑haves

• Documentation mindset – writes clarifying docs to speed up understanding.
• Structure from chaos – brings order, cadence, and guardrails to ambiguous problems.
• Internal user empathy – views Infra, SRE, Support, Finance as primary users.
• Compliance familiarity – experience with access controls, data residency, or vendor risk programs.

Why join us?

As a senior IC PM across two squads, you’ll own the backbone of our Cloud—where reliability, scale, and billing UX directly impact revenue, NPS, and our community of hundreds of thousands of builders. You’ll be part of one of Europe’s fastest‑growing startups, backed by a recent Series B, in a remote‑first culture that values autonomy, experimentation, and continuous learning.

Benefits

• Competitive compensation – fair and attractive pay.
• Ownership – equity stake in the company.
• Work/life balance ️
  • Europe: 30 days vacation + public holidays.
  • US: 15 vacation days, 8 sick days + public holidays.
• Health & wellness