Point One Navigation seeks a Network Customer Support Engineer to own the customer experience tied to the reliability and health of the correction network. This player-coach role will handle complex cases while building scalable operations, monitoring, and processes to support growth.The ideal candidate will identify issues before they impact customers, perform rapid root-cause analyses, and develop metrics and dashboards to track network health and customer friction. #J-18808-Ljbffr
Network Support Engineer (Player-Coach)
