IT Expert Order Management & Logistics EA-1190

NAXCON GmbH, located in the heart of Freiburg, is at the forefront of the German IT and engineering industry. Our experts have extensive knowledge in software and hardware development, state-of-the-art electronics, and future-oriented technologies such as artificial intelligence and virtual reality. We are not only dedicated to project work for our customers, but also intensively pursue in-house innovation projects as well as research & development.

Department: Supply Chain Management & Logistics Services

Location: Germany (onsite/remote flexibility as applicable)

Security Clearance: Not required

Role Overview: We are seeking a skilled IT Expert to join our Order Management team within Supply Chain Management & Logistics Services. This role involves the coordination, planning, and execution of order processing tasks related to IT components and services, ensuring seamless logistics operations and data management throughout the entire supply chain lifecycle.

Key Responsibilities:

• Manage the creation, processing, and tracking of orders for IT components for BWI GmbH and its customers.
• Plan and control daily, weekly, and monthly incoming orders across the logistics chain.
• Coordinate all logistical workflows related to rollouts, rollbacks, and relocations.
• Maintain accurate documentation of order data and transaction records.
• Generate operational reports and forecasts regarding order volumes and status.
• Suggest and drive continuous improvement measures (KVP) in order management (tools, technology, processes).
• Liaise with internal departments and logistics partners via phone and email to resolve queries.
• Provide support and clarification during warehouse inventory audits.

Required Qualifications:

Education & Experience:

• Completed commercial or technical vocational training
• At least 5 years of experience in logistics and business operations (e.g. demand planning, procurement, order creation)

Language Skills:

• German: C1 (fluent)
• English: B1 (intermediate)(CEFR standard)

ERP Knowledge:

• Practical experience with ERP/order management systems such as SAP MM or SAP SD

Software Skills:

• Proficient in Microsoft Office Suite: Excel (including PowerQuery), Word, PowerPoint, Outlook, and Visio

Professional Experience:

• 5+ years of experience in handling logistics and business-related processes (e.g. procurement, demand planning)
• Order processing, monitoring, and controlling logistics operations
• Problem-solving and communication with logistics partners and customers (e.g. complaints, plausibility checks)

Soft Skills (Assessed via Interview or References):

• Strong team collaboration and interpersonal skills
• Professional demeanor and communication style
• Clear verbal expression
• Ability to work independently and manage personal workload
• Service-oriented, proactive, and reliable approach

What we offer:

• Join a cosmopolitan and internationally mixed team: We welcome individuals from all backgrounds and cultures to contribute their unique perspectives and talents to our team.
• Polish your German language skills: If you are looking to improve your German language skills, we offer a supportive environment where you can practice and develop your language abilities: whether you are a beginner or an advanced speaker.
• Benefit from a fixed contact person from the company: We understand the importance of having a reliable point of contact within the company. That’s why we assign a dedicated contact person who will provide guidance and support throughout your employment with us.
• Professional growth and development: With us, our engineers can immerse themselves in new industries or projects after just 1-2 years and actively transfer knowledge.
• Enjoy regular team events with the company: We believe in the power of team building and fostering positive relationships within the workplace. That’s why we organize regular team events to promote collaboration and strengthen our team bonds.
• Competitive compensation package: At NAXCON, we believe that our engineers are our greatest asset. That’s why we offer a comprehensive and competitive compensation package that includes a salary commensurate with experience and expertise.