- Remote and on-site customer support and consultation
- Planning, coordination and implementation of storage installations, GPU cluster installations, and PC cluster installations
- Technical support for customer projects
- Error analysis, compilation of documentation and optimization of existing processes
- Testing new PC cluster hardware
- Reporting to the central support group
- Alignment between customers and sales
Job-Related Requirements
- Degree in a technical or computer science discipline (FH, MATSE, or systems informatics technician) with a main focus on informatics or electronic engineering or equivalent professional certification(s)
- Very good knowledge and experience in application and support in UNIX / LINUX-based hardware and software environments
- Experience in the area of technical customer support with a high level of customer contact
- Experience with storage systems: Lustre, GPFS, BeeGFS
- LPIC certification is an advantage
- Able to work in a responsible and independent way
- Continued willingness to expand procedural and technological skills
- Fluent in German and good English
- EU citizenship, due to some customer requirements
Attractive working environment and an interesting and varied job in an innovative, globally active company. High degree of personal responsibility and creative freedom. Flexible working hours including remote work and time off in lieu. Possibility to work fully remote with some attendance at our site in Leinfelden-Echterdingen only being required in the beginning (3-6 Months) for Onboarding and Training. 30 days vacation plus Carnival Tuesday, Christmas Eve, New Year\’s Eve and World Mental Health Day off. Benefits such as employer-financed company pension scheme, capital-forming benefits, travel allowance, weekly fruit basket, free drinks from latte macchiato to Coke Zero. Good public transport connections and free parking spaces.
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Kontaktperson:
NEC Deutschland GmbH HR Team