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- Aufgaben: Manage manual verification tasks and optimize processes in a medical fintech.
- Arbeitgeber: Join an early-stage, well-funded medical fintech based in Berlin.
- Mitarbeitervorteile: Enjoy flexible hours, hybrid work, and perks like a BVG ticket and Urban Sports membership.
- Warum dieser Job: Make a real impact while collaborating with diverse teams in a dynamic environment.
- Gewünschte Qualifikationen: Experience in operations or finance, strong attention to detail, and proficiency in German and English.
- Andere Informationen: Dog-friendly office and 4 weeks workation possibility!
Das voraussichtliche Gehalt liegt zwischen 48000 - 84000 € pro Jahr.
We celebrate diversity and encourage individuals of all genders (m/f/d) to apply.
We’re on the lookout for an ambitious Risk Management Operations Specialist to join our team at our headquarters in Berlin. Come make an impact at our early stage and well-funded medical fintech!
We are seeking a detail-oriented Risk Management Operations Specialist to manage manual operational verification tasks and support process optimization initiatives. This role is critical for ensuring accuracy and efficiency in practice onboarding, fund transfers, and credit checks, while contributing to the continuous improvement of our verification processes.
Joining us, you will:
- Perform manual verification tasks during client onboarding, ensuring all necessary documentation and data meet internal standards and regulatory requirements.
- Conduct credit checks and evaluate client information using external and internal tools.
- Process fund rebookings and initiate refund transfers with accuracy and adherence to established protocols.
- Review and confirm client and transaction details to ensure compliance with operational and financial guidelines.
- Collaborate with cross-functional teams to identify inefficiencies in existing verification and operational processes.
- Develop and implement improved workflows and checklists to enhance the accuracy, speed, and reliability of manual tasks.
- Maintain accurate records of all verifications, fund movements, and client checks to support audit and compliance efforts.
- Provide training and guidance to team members on updated processes and best practices.
- Support the resolution of operational discrepancies and client inquiries related to verification or financial transactions.
What you’ll bring:
- Proven experience in operations, accounting, or administrative roles within financial services, factoring, or a related field.
- Strong attention to detail with a commitment to accuracy in manual tasks and data entry.
- Experience with scoring and rating systems for credit or risk assessment.
- Excellent organizational skills with the ability to manage multiple tasks and meet deadlines.
- Strong analytical mindset and proactive approach to identifying and resolving issues.
- Experience in process improvement or workflow optimization is a plus.
- Effective communication skills, with the ability to collaborate across teams and explain operational processes.
- Proficiency in German and English is required; additional languages, e.g., Italian, are advantageous.
What we offer:
- Flexible working hours and hybrid work mode.
- 4 weeks workation possibility.
- Cozy and dog-friendly office in the city centre.
- BVG Ticket or Swapfiets subscription.
- Urban Sports membership.
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Risk Operations Manager Arbeitgeber: Nelly Solutions
Kontaktperson:
Nelly Solutions HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Risk Operations Manager
✨Tip Number 1
Familiarize yourself with the specific regulations and compliance standards in the financial services sector. Understanding these will not only help you during the interview but also demonstrate your commitment to accuracy and adherence to protocols.
✨Tip Number 2
Highlight any experience you have with process improvement or workflow optimization. Be ready to discuss specific examples where you've successfully identified inefficiencies and implemented solutions, as this aligns perfectly with our focus on continuous improvement.
✨Tip Number 3
Brush up on your analytical skills and be prepared to showcase how you've used data to make informed decisions in past roles. This will be crucial for tasks like conducting credit checks and evaluating client information.
✨Tip Number 4
Since collaboration is key in this role, think of examples where you've worked effectively with cross-functional teams. Being able to communicate your experiences will show that you're a team player who can contribute positively to our dynamic environment.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Risk Operations Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Take the time to thoroughly read the job description for the Risk Operations Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in operations, accounting, or administrative roles within financial services. Emphasize your attention to detail and any experience with credit checks or process improvement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for risk management and your analytical mindset. Mention specific examples of how you've contributed to process optimization or resolved operational discrepancies in previous roles.
Highlight Language Proficiency: Since proficiency in German and English is required, make sure to clearly state your language skills in your application. If you speak additional languages, such as Italian, be sure to mention that as well.
Wie du dich auf ein Vorstellungsgespräch bei Nelly Solutions vorbereitest
✨Show Your Attention to Detail
As a Risk Operations Manager, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped prevent errors or improved processes.
✨Demonstrate Your Analytical Skills
Highlight your analytical mindset by discussing how you've approached problem-solving in previous roles. Share instances where you identified inefficiencies and implemented solutions, especially in operations or financial services.
✨Prepare for Process Improvement Questions
Since the role involves optimizing workflows, be ready to talk about any experience you have with process improvement. Think of examples where you developed or enhanced procedures that led to better accuracy or efficiency.
✨Communicate Effectively Across Teams
Effective communication is key in this role. Prepare to explain how you've collaborated with cross-functional teams in the past. Share examples of how you conveyed complex operational processes in an understandable way.
