ppbWe’re building the future of how the world communicates. /b /p pNetcracker, part of NEC Corporation, combines deep telecom industry expertise with cutting‑edge cloud‑native and AI‑powered innovations to enable communications service providers and enterprises to transform their businesses, unlock innovation, and create meaningful digital experiences for millions of people around the world. With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide, we are the global market leader in telecom software and services. /p pJoin us and be part of a team that is not just keeping up with the digital future but is leading the way. /p h3Job Summary /h3 pThe Client Partner for is responsible for end‑to‑end delivery and account management for telecom clients. This role ensures successful program execution, sustained client relationships, revenue growth, and long‑term strategic partnership development across complex transformation programs. /p h3Responsibilities /h3 ulliAct as the primary executive interface for telecom clients on BSS programs /liliBuild and nurture long‑term relationships with C‑level stakeholders (CIO, CTO) /liliPosition as a trusted advisor on BSS transformation and digital strategy /liliLead governance forums, steering committees, and executive reviews /liliOwn end‑to‑end delivery of BSS programs (CRM, Billing, Charging, Order Management, Revenue Management) /liliOwn overall account strategy, growth roadmap, and client satisfaction /liliManage account PL, including revenue forecasting, margin management, and cost optimization /liliIdentify and drive upsell, cross‑sell, and new business opportunities /liliExpand footprint across BSS and adjacent domains (OSS, Digital, Cloud) /liliEnsure high client retention and develop multi‑year strategic partnerships /liliLead contract negotiations, renewals, and commercial discussions /liliEnsure programs are delivered on time, within scope, and budget /liliLead large cross‑functional teams (onshore/offshore, vendors, partners) /liliManage risks, dependencies, and escalations proactively /li /ul h3Skills and Experience /h3 ulli12–18+ years of experience in telecom IT with strong BSS exposure /liliProven experience managing large telecom accounts and delivery portfolios /liliStrong track record in revenue growth and client relationship management /liliDeep expertise in BSS domain /liliExperience working with Tier 1/Tier 2 telecom operators /liliAccount management and client relationship building /liliProgram and portfolio delivery leadership /liliCommercial acumen and PL ownership /liliStrategic thinking with growth mindset /liliNegotiation and executive communication skills /liliLeadership across global teams /liliAbility to travel /li /ul h3Education /h3 ulliBachelor’s degree in Engineering, IT, Telecommunications, or related field /li /ul /p #J-18808-Ljbffr
Client Partner Bern, Switzerland Arbeitgeber: Netcracker Technology
Netcracker ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, an der Spitze der digitalen Transformation in der Telekommunikationsbranche zu stehen. Mit einer offenen und innovativen Unternehmenskultur fördern wir das Wachstum und die Entwicklung unserer Mitarbeiter durch kontinuierliche Weiterbildung und spannende Herausforderungen. Unsere globale Präsenz und die Zusammenarbeit mit über 250 Kunden weltweit bieten einzigartige Chancen, um bedeutende digitale Erlebnisse zu schaffen und gleichzeitig eine ausgewogene Work-Life-Balance zu genießen.
