Auf einen Blick
- Aufgaben: Verwalte aktiv unsere SMB-Kunden und zeige ihnen den Wert unserer SaaS-Lösungen.
- Unternehmen: Lime Connect, ein innovatives AI-First Unternehmen in Köln.
- Vorteile: €600 Gesundheitsbudget, Weiterbildungsmöglichkeiten und flexible Arbeitszeiten.
- Weitere Informationen: Dynamisches Team mit regelmäßigen Events und hervorragenden Entwicklungsmöglichkeiten.
- Warum dieser Job: Gestalte Prozesse mit AI und mache einen echten Unterschied für unsere Kunden.
- Qualifikationen: Erfahrung im Umgang mit AI und starke Kommunikationsfähigkeiten.
Das prognostizierte Gehalt liegt zwischen 41850 - 51150 € pro Jahr.
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- What You'll Be Working On
- You proactively manage our SMB customers - calling, advising, and identifying upselling potential by showcasing the features and use cases that deliver real value.
- You own onboarding cases for existing and new customers, proactively guiding them to unlock the full potential of our Saa S.
- Close collaboration with Account Management, Product Management, and Sales is part of your daily work - you actively bring customer feedback and your own user experience into the team.
- You explore new tools and AI-powered solutions with curiosity and actively help shape our onboarding and support processes to make workflows smarter and more efficient.
- How You'll Make An Impact
- You proactively manage our SMB customers - calling, advising, and identifying upselling potential by showcasing the features and use cases that deliver real value.
- You own onboarding cases for existing and new customers, proactively guiding them to unlock the full potential of our Saa S.
- Close collaboration with Account Management, Product Management, and Sales is part of your daily work - you actively bring customer feedback and your own user experience into the team.
- You explore new tools and AI-powered solutions with curiosity and actively help shape our onboarding and support processes to make workflows smarter and more efficient.
- What Makes You a Fit
- You actively bring AI into your daily work and have experience using it purposefully to drive better results - at Lime Connect, we think AI first, and you help push that forward.
- You're a strong communicator and closer - you actively reach out to people, lead conversations with confidence, and know how to get deals across the line.
- You think strategically and act on it: you don't just build customer relationships, you develop them deliberately and sustainably.
- You drive the adoption of new tools and technologies on your own initiative - not just trying them out, but putting them to targeted use to make workflows smarter.
- You're fluent in german
- What’s in It for You
- HEALTH & FITNESS
- €600 annual health budget, plus 24/7 medical advice for you and your household
- Subsidized Urban Sports Club membership (€20 monthly contribution)
- GROWTH & DEVELOPMENT
- Learning budget for courses, books, conferences
- Free access to Udemy, Masterclass & language-learning apps
- Leadership programs like "Next Gen" and "Effective Manager"
- TEAM & CULTURE
- Weekly FIKA, movie nights, book club, and regular get-togethers & team events
- International summer party with our colleagues in the Nordics
WORK ENVIRONMENT
- Office-first setup: 3 days at our Cologne office in Media Park, 2 days remote
- 360° views over Cologne from the 14th floor
- Workation anywhere within the EU
- Snacks, cereal bar, and drinks in the office
COMPENSATION & BENEFITS
- Company pension scheme via Zurich with 30% employer contribution
- Job ticket or mobility budget, plus free parking in Media Park
- Corporate benefits
- 28 vacation days + Christmas Eve & New Year's Eve off
- Up to 5 additional days off for major life events
- What You'll Be Working On
- You proactively manage our SMB customers - calling, advising, and identifying upselling potential by showcasing the features and use cases that deliver real value.
- You own onboarding cases for existing and new customers, proactively guiding them to unlock the full potential of our Saa S.
- Close collaboration with Account Management, Product Management, and Sales is part of your daily work - you actively bring customer feedback and your own user experience into the team.
- You explore new tools and AI-powered solutions with curiosity and actively help shape our onboarding and support processes to make workflows smarter and more efficient.
- How You'll Make An Impact
- You proactively manage our SMB customers - calling, advising, and identifying upselling potential by showcasing the features and use cases that deliver real value.
- You own onboarding cases for existing and new customers, proactively guiding them to unlock the full potential of our Saa S.
- Close collaboration with Account Management, Product Management, and Sales is part of your daily work - you actively bring customer feedback and your own user experience into the team.
- You explore new tools and AI-powered solutions with curiosity and actively help shape our onboarding and support processes to make workflows smarter and more efficient.
- What Makes You a Fit
- You actively bring AI into your daily work and have experience using it purposefully to drive better results - at Lime Connect, we think AI first, and you help push that forward.
- You're a strong communicator and closer - you actively reach out to people, lead conversations with confidence, and know how to get deals across the line.
- You think strategically and act on it: you don't just build customer relationships, you develop them deliberately and sustainably.
- You drive the adoption of new tools and technologies on your own initiative - not just trying them out, but putting them to targeted use to make workflows smarter.
- You're fluent in german
- What’s in It for You
- HEALTH & FITNESS
- €600 annual health budget, plus 24/7 medical advice for you and your household
- Subsidized Urban Sports Club membership (€20 monthly contribution)
- GROWTH & DEVELOPMENT
- Learning budget for courses, books, conferences
- Free access to Udemy, Masterclass & language-learning apps
- Leadership programs like "Next Gen" and "Effective Manager"
- TEAM & CULTURE
- Weekly FIKA, movie nights, book club, and regular get-togethers & team events
- International summer party with our colleagues in the Nordics
WORK ENVIRONMENT
- Office-first setup: 3 days at our Cologne office in Media Park, 2 days remote
- 360° views over Cologne from the 14th floor
- Workation anywhere within the EU
- Snacks, cereal bar, and drinks in the office
COMPENSATION & BENEFITS
- Company pension scheme via Zurich with 30% employer contribution
- Job ticket or mobility budget, plus free parking in Media Park
- Corporate benefits
- 28 vacation days + Christmas Eve & New Year's Eve off
- Up to 5 additional days off for major life events
- What You'll Be Working On
- You proactively manage our SMB customers - calling, advising, and identifying upselling potential by showcasing the features and use cases that deliver real value.
- You own onboarding cases for existing and new customers, proactively guiding them to unlock the full potential of our Saa S.
- Close collaboration with Account Management, Product Management, and Sales is part of your daily work - you actively bring customer feedback and your own user experience into the team.
- You explore new tools and AI-powered solutions with curiosity and actively help shape our onboarding and support processes to make workflows smarter and more efficient.
- How You'll Make An Impact
- You proactively manage our SMB customers - calling, advising, and identifying upselling potential by showcasing the features and use cases that deliver real value.
- You own onboarding cases for existing and new customers, proactively guiding them to unlock the full potential of our Saa S.
- Close collaboration with Account Management, Product Management, and Sales is part of your daily work - you actively bring customer feedback and your own user experience into the team.
- You explore new tools and AI-powered solutions with curiosity and actively help shape our onboarding and support processes to make workflows smarter and more efficient.
- What Makes You a Fit
- You actively bring AI into your daily work and have experience using it purposefully to drive better results - at Lime Connect, we think AI first, and you help push that forward.
- You're a strong communicator and closer - you actively reach out to people, lead conversations with confidence, and know how to get deals across the line.
- You think strategically and act on it: you don't just build customer relationships, you develop them deliberately and sustainably.
- You drive the adoption of new tools and technologies on your own initiative - not just trying them out, but putting them to targeted use to make workflows smarter.
- You're fluent in german
- What’s in It for You
- HEALTH & FITNESS
- €600 annual health budget, plus 24/7 medical advice for you and your household
- Subsidized Urban Sports Club membership (€20 monthly contribution)
- GROWTH & DEVELOPMENT
- Learning budget for courses, books, conferences
- Free access to Udemy, Masterclass & language-learning apps
- Leadership programs like "Next Gen" and "Effective Manager"
- TEAM & CULTURE
- Weekly FIKA, movie nights, book club, and regular get-togethers & team events
- International summer party with our colleagues in the Nordics
WORK ENVIRONMENT
- Office-first setup: 3 days at our Cologne office in Media Park, 2 days remote
- 360° views over Cologne from the 14th floor
- Workation anywhere within the EU
- Snacks, cereal bar, and drinks in the office
COMPENSATION & BENEFITS
- Company pension scheme via Zurich with 30% employer contribution
- Job ticket or mobility budget, plus free parking in Media Park
- Corporate benefits
- 28 vacation days + Christmas Eve & New Year's Eve off
- Up to 5 additional days off for major life events
- HEALTH & FITNESS
- €600 annual health budget, plus 24/7 medical advice for you and your household
- Subsidized Urban Sports Club membership (€20 monthly contribution)
- GROWTH & DEVELOPMENT
- Learning budget for courses, books, conferences
- Free access to Udemy, Masterclass & language-learning apps
- Leadership programs like "Next Gen" and "Effective Manager"
- TEAM & CULTURE
- Weekly FIKA, movie nights, book club, and regular get-togethers & team events
- International summer party with our colleagues in the Nordics
WORK ENVIRONMENT
- Office-first setup: 3 days at our Cologne office in Media Park, 2 days remote
- 360° views over Cologne from the 14th floor
- Workation anywhere within the EU
- Snacks, cereal bar, and drinks in the office
COMPENSATION & BENEFITS
- Company pension scheme via Zurich with 30% employer contribution
- Job ticket or mobility budget, plus free parking in Media Park
- Corporate benefits
- 28 vacation days + Christmas Eve & New Year's Eve off
- Up to 5 additional days off for major life events
About Us
Automated where it makes sense.
Personal where it counts.
We are Lime Connect – an AI-first company and one of the top software scale-ups in Cologne.
AI isn't an add-on for us, it's the core of what we build: our leading customer messaging solution for customer service, sales, and marketing combines AI agents, web chat, and mobile messaging, already automating the majority of all customer inquiries today.
As part of Lime Technologies, our Swedish parent company, we combine international perspectives with the drive of a company actively shaping its next stage of growth.
With us, you help shape things, not just execute them - with real ownership from day one, in a dynamic environment, and a culture that values results just as much as people.
Weekly fika included.
Automated where it makes sense.
Personal where it counts.
We are Lime Connect – an AI-first company and one of the top software scale-ups in Cologne.
AI isn't an add-on for us, it's the core of what we build: our leading customer messaging solution for customer service, sales, and marketing combines AI agents, web chat, and mobile messaging, already automating the majority of all customer inquiries today.
As part of Lime Technologies, our Swedish parent company, we combine international perspectives with the drive of a company actively shaping its next stage of growth.
With us, you help shape things, not just execute them - with real ownership from day one, in a dynamic environment, and a culture that values results just as much as people.
Weekly fika included.
#J-18808-Ljbffr
Customer Success Specialist (all genders) Arbeitgeber: Netoptions Sweden AB
Lime Connect ist ein hervorragender Arbeitgeber, der dir als Junior Customer Success Specialist die Möglichkeit bietet, von Anfang an Verantwortung zu übernehmen und aktiv an der Gestaltung langfristiger Kundenbeziehungen mitzuwirken. Mit einem starken Fokus auf persönliche Entwicklung, einem großzügigen Gesundheitsbudget und einer offenen, unterstützenden Teamkultur in Köln, fördert das Unternehmen nicht nur deine beruflichen Fähigkeiten, sondern sorgt auch für ein ausgewogenes Arbeitsumfeld, in dem du dich wohlfühlen kannst. Hier hast du die Chance, in einem dynamischen Umfeld zu wachsen und innovative Lösungen mitzugestalten, während du Teil eines engagierten Teams bist, das Wert auf echte zwischenmenschliche Beziehungen legt.
StudySmarter Expertenrat🤫
Wir sind der Meinung, dass du so Customer Success Specialist (all genders) erhalten könntest
✨Nutze die Kraft von Networking-Events!
Im Vertrieb sind persönliche Kontakte Gold wert! Schau nach Branchenevents oder Messen, wo du potenzielle Arbeitgeber wie Netoptions Sweden AB treffen kannst. Oft sind dort auch bereits im Unternehmen tätige Leute, mit denen du ins Gespräch kommen und dein Interesse zeigen kannst.
✨Such nach Empfehlungsprogrammen
Viele Unternehmen im Vertrieb haben Empfehlungsprogramme, bei denen du durch Kontakte oder Freunde einen Fuß in die Tür bekommst. Sprich mit Leuten in deinem Netzwerk und frage, ob sie dich an Netoptions Sweden AB empfehlen können. Ein gutes Wort kann den Unterschied machen!
✨Zeig dein Verkaufs-know-how!
Mach LinkedIn zu deiner Bühne! Teile Inhalte über Vertriebstrends oder schreibe kurze, hilfreiche Beiträge über deine Ansichten zu Produktverkäufen. So können Entscheidungsträger von Netoptions Sweden AB dich als aktiven und wissbegierigen Kandidaten wahrnehmen.
✨Bewirb dich direkt über unsere Website!
Wir bei StudySmarter empfehlen, dass du dich direkt über unsere Website auf die freie Position bei Netoptions Sweden AB bewirbst. So kannst du deinen Enthusiasmus und dein Engagement zeigen und vielleicht sogar unseren Recruitern einen Einblick in deine Motivation geben!
Wir glauben, dass du diese Fähigkeiten brauchst, um Customer Success Specialist (all genders) mit Bravour zu bestehen
Einige Tipps für deine Bewerbung 🫡
Zeige deine Vertriebserfahrung!:Wenn du dich für die Vertriebsposition bei Netoptions Sweden AB bewirbst, zeige unbedingt deine bisherigen Vertriebs- oder Verkaufserfahrungen. Erwähne spezifische Erfolge, wie z.B. erreichte Verkaufsziele oder Kundenakquise, um zu zeigen, dass du die richtige Person für diesen Job bist.
Nutze deine Kommunikationsfähigkeiten:Im Vertrieb sind Kommunikationsfähigkeiten das A und O. In deinem Anschreiben solltest du beschreiben, wie du deine Kommunikationsfähigkeiten erfolgreich eingesetzt hast, um Kunden zu gewinnen oder Probleme zu lösen. Erzähl uns von spezifischen Situationen!
Dein CV als Verkaufsunterlage:Gestalte deinen Lebenslauf so, dass er wie eine Verkaufsunterlage wirkt. Hebe relevante Fähigkeiten hervor, die im Vertrieb wichtig sind, wie Verhandlungsgeschick und Kundenorientierung. Verwende aktiv positive Formulierungen, die deine Erfolge und Fähigkeiten unterstreichen.
Ehrgeiz und Lernbereitschaft:Da das Vollzeit-Engagement im Vertrieb oft bedeutet, dass du in einem dynamischen Umfeld arbeitest, zeige in deinem Anschreiben deinen Ehrgeiz und deine Bereitschaft zu lernen. Warum möchtest du in dieser Branche arbeiten und was motiviert dich, bei Netoptions Sweden AB erfolgreich zu sein? Zeig uns deine Leidenschaft!
Wie man sich auf ein Vorstellungsgespräch bei Netoptions Sweden AB vorbereitet
✨Verstehe die Vertriebsmetrik
Warte nicht darauf, dass dir die Rekordzahlen direkt in den Schoß fallen! Sei bereit, über relevante Vertriebskennzahlen zu sprechen – wie z.B. Conversion Rates und Umsatzprognosen. Das zeigt, dass du die Grundlagen des Vertriebs im Griff hast und deine Zahlen in der Praxis anwenden kannst.
✨Präsentationsskills im Fokus
Da du im Vertrieb arbeitest, wird dir wahrscheinlich eine Präsentation vor der Interviewrunde abverlangt. Übe, deine Argumente klar und überzeugend zu präsentieren – stell dir vor, dass du bereits mit potenziellen Kunden sprichst! Zeige deine Fähigkeiten, Kunden zu überzeugen und auf ihre Bedürfnisse einzugehen.
✨Sei bereit für Rollenspiele
Vertrieb bedeutet oft, direkt mit Kunden zu interagieren. Bereite dich auf mögliche Rollenspiele im Interview vor. Das kann beinhalten, dass du eine Verkaufssituation simulierst oder wie du mit einem schwierigen Kunden umgehst. Lass dein Verkaufstalent strahlen!
✨Zeige deine Motivation
Als Vollzeitkraft ist es wichtig, dass du deine langfristigen Ziele im Vertrieb klar kommunizierst. Sei bereit, über deine persönliche Motivation zu sprechen und wie du dich in einem dynamischen Vertriebsteam siehst. Unternehmen suchen nach Menschen, die nicht nur heute, sondern auch in Zukunft einen Beitrag leisten wollen!
