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- Aufgaben: Join our team as a Field Service Technician, handling installations and training for cutting-edge battery production equipment.
- Arbeitgeber: NETZSCH is a global leader in wet processing technology, specializing in innovative machinery for various applications.
- Mitarbeitervorteile: Enjoy remote work flexibility, travel opportunities, and comprehensive training programs in the USA and Europe.
- Warum dieser Job: Be at the forefront of technology in the EV industry while collaborating with experienced professionals and making an impact.
- Gewünschte Qualifikationen: A technical degree or equivalent experience in mechanical or electrical fields is required; strong communication skills are a must.
- Andere Informationen: Expect to travel up to 80% across North America, with occasional international trips.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
NETZSCH is one of the world's market leaders in wet processing technology offering an extensive range of products from laboratory to production sized machines and complete plants. Mixers, kneaders or dispersers for low or high-viscosity products are available for a multitude of applications just as well as a large number of wet grinding systems for different grinding tasks even down to the nanometer range.
YOUR FIELD OF ACTIVITY
NETZSCH is looking for a Field Service Technician to work as a team performing commissionings, start-ups, and training for new equipment at the customer's facility. This includes installation check, functional testing, operational check, and then machine maintenance and operation training. Additional responsibilities include:
- Work primarily with the newest technologies in battery production equipment.
- Perform timely and accurate service in customer's plants, such as installation, commissioning and repair of NETZSCH's best in class, cutting-edge fine grinding machines.
- Troubleshoot and support our customers in the battery industry, mostly at their highly-automated production plants for producing battery components for electric vehicles (EV).
- Provide support on installations, commissionings and overhauls together with an experienced Field Service Technician.
- Communicate mainly with experienced colleagues in the field and our technical specialists from our headquarters in Germany, also communicating with customers onsite.
- Document project progress and provide status updates as required.
- Independently organize travel arrangements and submit required expense reports.
- Participate in trainings mainly in Exton, PA, USA but also in Germany or Spain up to 4 weeks at a time.
YOUR SKILLS
Previous experience or equivalent training in a field of technology such as a mechanical, electrical, or similar, or a degree in engineering or related technical degree is required. Candidates must have a current driver's license and passport (or the ability to obtain one). In addition:
- Electrical and mechanical knowledge, or process technology is desirable.
- Ability to read blueprints, electrical schematics and flow charts and be familiar with the metric system.
- In-depth knowledge of fine grinding and dispersing equipment maintenance and general maintenance techniques desirable.
- Computer skills are required.
- Ability to travel up to 80% throughout the US and Canada is required, occasional international travel.
- Preference for being in direct contact with customers and having strong communication skills as well as high quality standards in your work ethic.
- Respectful of other cultures and value friendly interactions with colleagues and customers.
PERFECT CONDITIONS FOR EXCELLENT PERFORMANCE
Grow together with us, our benefits will make your journey as pleasant as possible.
GOOD TO KNOW
All your information will be kept confidential according to EEO guidelines.
YOUR CONTACT PERSON NETZSCH Premier Technologies, LLC
Field Service Technician Arbeitgeber: Netzsch Group
Kontaktperson:
Netzsch Group HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Field Service Technician
✨Tip Number 1
Familiarize yourself with NETZSCH's product range and the specific technologies used in battery production equipment. Understanding the intricacies of their fine grinding machines will give you an edge during interviews and discussions.
✨Tip Number 2
Highlight any previous experience you have in field service roles, especially those involving installation and maintenance of technical equipment. Be prepared to share specific examples of how you've successfully troubleshot issues in the past.
✨Tip Number 3
Since this role requires a lot of travel, emphasize your flexibility and willingness to travel extensively. Mention any past experiences where you managed travel arrangements effectively while balancing work responsibilities.
✨Tip Number 4
Demonstrate your communication skills by preparing to discuss how you’ve interacted with customers and colleagues in previous roles. Being able to convey technical information clearly is crucial for success in this position.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Field Service Technician
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Field Service Technician position at NETZSCH. Highlight your relevant experience in mechanical or electrical technology, as well as any specific knowledge related to battery production equipment.
Tailor Your CV: Customize your CV to emphasize your technical skills, previous experiences, and any relevant training. Include specific examples of your work with fine grinding machines or similar technologies to demonstrate your expertise.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention your ability to travel, your communication skills, and your commitment to high-quality standards in your work.
Highlight Soft Skills: In addition to technical skills, emphasize your soft skills such as teamwork, communication, and cultural respect. These are crucial for a role that involves direct contact with customers and collaboration with colleagues.
Wie du dich auf ein Vorstellungsgespräch bei Netzsch Group vorbereitest
✨Showcase Your Technical Skills
Be prepared to discuss your previous experience in mechanical or electrical fields. Highlight specific projects where you successfully installed, commissioned, or repaired equipment, especially in battery production or similar industries.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've troubleshot issues in the past. Discuss your approach to diagnosing problems and the steps you took to resolve them, particularly in high-pressure environments like automated production plants.
✨Emphasize Communication Skills
Since the role involves direct interaction with customers and colleagues, be ready to explain how you effectively communicate technical information. Share experiences where you had to adapt your communication style to different audiences.
✨Cultural Awareness and Teamwork
NETZSCH values respectful interactions across cultures. Be prepared to discuss your experiences working in diverse teams and how you ensure a collaborative environment, especially when working remotely or internationally.
