Senior Field Application Engineer

Job Description

We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude.

Key Responsibilities

• Lead testing activities, including lab setup, internal testing, field validation, debugging, test case planning, conformance, certification and conduct field trials and troubleshooting.
• Act as the technical point of contact and provide pre-sales & post-sales technical support.
• Deliver training sessions, product demonstrations, live demos and ongoing technical guidance to external and internal customers.

Customer Engagement & Solution Development

• Translate customer requirements into technical solutions.
• Interpret and clarify technical needs in line with real-world use cases and industry trends.
• Influence customer technical teams to adopt WNC's solutions.
• Provide insights into product and business development based on field learnings.

Cross-Functional Collaboration

• Work closely with internal engineering, QA, and software development teams.
• Share field and customer insights to inform engineering decisions and improve product design.

Software Development & Customization (Advantageous)

• Support development with hands‑on programming in languages such as C/C++, Python and JavaScript.
• Customize existing codebases to meet customer‑specific requirements.

Reporting & Documentation

• Accurately document test results and certification outcomes.
• Present technical updates to stakeholders and leadership teams.

Working Conditions

• Willingness to travel occasionally to support engagements in Europe and Taiwan

Education

• Bachelor - Engineering, Electric Power, Electrical Engineering, or related science and engineering fields.
• Master - Engineering, Electric Power, Electrical Engineering, or related science and engineering fields.

Work Experience

• Industrial/cross-cultural/cross-regional management experience: At least 5 years of market management experience, overseas work, network communication industry, and external negotiation experience is preferred.
• LAN/WAN Network Management, Network Communication Industry Language Chinese, English_Total, German.

Skills

• Deep technical expertise in WiFi and connectivity solutions.
• Effective collaborator across multicultural, interdisciplinary teams.
• Excellent verbal and written communication skills.
• Strong attention to detail and ability to troubleshoot complex issues.
• Strong project management, organizational skills and leadership.

Company Overview

WNC established in 1996, specializes in the design, development, and manufacturing of cutting‑edge communications products. WNC also offers comprehensive technical support in RF antenna design, software design, hardware design, mechanical design, system integration, user interface development, and product testing and certification. Headquartered in Taiwan's Hsinchu Science Park, WNC has established an overseas presence in the US, the UK, Germany, Japan, China, and Vietnam. These sites together offer complete solutions and local support for customers worldwide. WNC's technical expertise encompasses applications from broadband, multimedia, and the IoT to wireline and wireless communications, with a product scope covering solutions in network communications, network infrastructure, home automation, and advanced driver‑assistance systems (ADAS). WNC has established itself as a company with a solid, robust culture built upon the core values of fundamentals advocacy, team cohesion, customer trust, and value creation. We have also established a comprehensive talent cultivation system that ensures a great work experience at WNC through digital transformation, employee learning & development programs, recruitment and compensation strategies and friendly workplace initiatives. We have also been implementing a learning organization initiative to encourage employees to adopt a mindset of always striving to better yourself. At WNC, you will receive the resources you need to enhance your cross‑disciplinary skills and open up new possibilities for your career! In today’s interconnected world, our goal is to make WNC a leading company in the field of network communications technology integration. Come join us and work together to create positive connections and interactions as well as a harmonious, sustainable society for all.