Expansion Manager (Human)

Your mission & challenges

Join our Growth Team and actively shape the development and expansion of long-term, successful business relationships. We are looking for a dynamic individual who not only exceeds their own goals but also grows together with us and our partners.

Your main tasks include:

• Partner & Relationship Management: Build and maintain trusting relationships while managing all operational and strategic communication with your business partners.
• Revenue Responsibility & Forecasting: Plan ambitious sales targets and achieve them together with your partners.
• Proposal & Contract Management: Analyze requirements, create and track compelling proposals, and manage framework agreements.
• Project Coordination: Collaborate with internal departments (e.g., Engineering, Support, Logistics), ensure on-time delivery and implementation, monitor project progress, and elevate issues when necessary.
• Revenue & Potential Development: Identify cross-selling and upselling opportunities, plan and implement measures to drive revenue growth.

What we can look forward to

• Several years of experience as a Key Account Manager or Customer Success Manager, ideally in the robotics, automation, or AI industry
• Strong communication and negotiation skills with excellent written and spoken German and English
• Technical understanding and passion for innovative technologies
• Experience navigating complex customer structures and decision-making processes
• Willingness to travel regularly for customer visits