neuwagenkontor.com is dedicated to creating a seamless car buying process that delivers competitive prices to both sellers and buyers. The company operates as an online car dealer with a strong focus on process quality and efficiency. In addition to its retail activity, neuwagenkontor.com functions as an analytics company, using data-driven insights to optimize the matching of buyers and sellers. Machine learning algorithms and artificial intelligence are at the core of its platform, enabling smarter decisions and better outcomes for all parties involved. Team members join a dynamic environment where technology and customer-centric thinking drive continuous improvement.
Role Description
The Sales Account Manager Automotive (m/w/d) – Innendienst B2B is a full-time, hybrid position based in Berlin, Germany, with some flexibility for working from home. In this role, the individual manages B2B customer accounts, builds long-term relationships with automotive partners, and ensures a smooth sales process from initial inquiry to closing. Responsibilities include handling inbound and outbound sales calls, preparing and following up on offers, coordinating with internal teams, and maintaining accurate records in CRM systems. The role also involves identifying new business opportunities, supporting lead qualification, and proactively contributing to customer satisfaction and retention. Regular collaboration with colleagues in sales, operations, and analytics helps align customer needs with data-driven insights and platform capabilities.
Qualifications
- Strong focus on Customer Satisfaction and Customer Service to ensure a high-quality experience for B2B automotive clients.
- Proficiency in Account Management to maintain, grow, and optimize existing customer relationships.
- Experience in Lead Generation to identify, qualify, and develop new business opportunities in the automotive market.
- Excellent Communication skills for clear, professional interaction with customers and internal stakeholders.
- Background in B2B sales, preferably in the automotive or mobility sector.
- Comfort working with digital tools and CRM systems; affinity for data-driven decision-making.
- Ability to work effectively in a hybrid setup, being self-organized and collaborative in both office and remote environments.
- Fluency in German and good command of English are highly beneficial.
- Relevant vocational training or degree in business, sales, or a related field is an advantage.
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