Описание:
New Relic develops an intelligent observability platform that gives companies insight into complex systems and helps them optimize digital applications in an AI-first world.
Задачи:
- Own complex and ambiguous design problems across the platform scope from framing through detailed craft, end to end and without oversight;
- Design AI-native experiences with non-deterministic interfaces, unpredictable outputs, and coherent design principles and heuristics;
- Evolve design practices in AI-first, spec-driven workflows and define ways to evaluate software quality;
- Set the standard for documentation and traceability through clear specifications, references, and rationale;
- Act as a senior design judgment partner and product subject matter expert in Product and Engineering reviews;
- Deputize for the Design Director, shape strategic direction, and maintain the quality bar across the product;
- Strengthen the connection between product design and the Design System;
- Define systems and processes that can benefit others across the company;
- Partner with Product and Engineering to align on direction and maintain a healthy delivery cadence;
- Mentor designers and raise the overall level of craft across the team.
Требования:
- Extensive product design experience, including senior or lead work on complex software products;
- Portfolio demonstrating deep craft and systems thinking across product design and design systems;
- Recognized mastery of craft and experience raising collective quality standards;
- Track record of defining patterns, systems, or processes adopted by others;
- Ability to independently own ambiguous problems and drive them to real outcomes end to end;
- Comfort designing AI-native, non-deterministic experiences and evolving AI-first workflows;
- Sound judgment about where AI adds real value;
- Ability to act as a subject matter expert, shape priorities, lead useful research, and translate analysis into design decisions;
- Proven ability to influence Product and Engineering partners without formal authority;
- Excellent written and verbal communication in English;
- Clear documentation of decisions, rationale, and references;
- Nice to have: experience designing services and platforms, especially in observability, developer tools, data, or complex B2B products;
- technical background in modern software architecture;
- experience with data visualization;
- experience stewarding a design system at scale;
- hands-on experience with spec-driven or AI-assisted design workflows;
- comfort working in a distributed, cross-cultural team.
Условия:
- Visa sponsorship is not available for this position;
- Flexible workforce model with office-based, remote, or hybrid workplaces;
- Criminal background check is required to join New Relic;
- Identity and employment eligibility verification are required;
- Certain roles may require an export compliance assessment as a condition of employment.
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