We have been living the "Human Dimension" for over 20 years, with passion, an entrepreneurial spirit and team spirit.
Kindness, the energy of a smile and a strong commitment are the key words to support you at every stage of your professional transitions.
On behalf of one of our clients, we are looking for a Body Shop After-Sales Advisor (M/F)
Your future responsibilities:
- You will welcome and support customers throughout the handling of their vehicle, ensuring a high-quality service. - You will analyse the damage, prepare estimates and propose the most suitable repair solutions. - You will coordinate communications with insurance companies, leasing companies and various partners to ensure efficient handling of cases. - You will schedule interventions in collaboration with the workshop and ensure agreed deadlines are met. - You will organise customers' mobility solutions and manage the administrative follow-up of repair orders through to invoicing. - You will also be responsible for maintaining regular communication with customers to inform them of repair progress and answer their questions. - You will contribute to service quality by ensuring compliance with internal procedures and company standards. - You will return vehicles by presenting the work carried out, clearly explaining the invoice and guaranteeing an impeccable customer experience based on listening, professionalism and satisfaction.
Your profile:
- You hold a Federal VET Diploma (CFC) in the field of bodywork or painting and have proven experience in a similar role in Switzerland. - You pay particular attention to the quality of customer reception and follow-up, prioritising listening, advice and satisfaction. - You work independently while appreciating collaboration with different departments. - You remain calm in the face of unforeseen events and make decisions appropriate to the situations encountered. - You demonstrate flexibility, availability and a strong sense of responsibility. - You are proficient with common IT tools and use them confidently to ensure precise and rigorous administrative follow-up. - You are organised and methodical, effectively managing your priorities and meeting deadlines.
Your conditions:
You will join an organisation offering quality conditions, team spirit and staff stability. Your tasks will be varied and your career plan assured. We offer you a tailored advisory approach by providing knowledge of the company, its values and principles.
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Kindness, the energy of a smile and a strong commitment are the key words to support you at every stage of your professional transitions.
On behalf of one of our clients, we are looking for a Body Shop After-Sales Advisor (M/F)
Your future responsibilities:
- You will welcome and support customers throughout the handling of their vehicle, ensuring a high-quality service. - You will analyse the damage, prepare estimates and propose the most suitable repair solutions. - You will coordinate communications with insurance companies, leasing companies and various partners to ensure efficient handling of cases. - You will schedule interventions in collaboration with the workshop and ensure agreed deadlines are met. - You will organise customers' mobility solutions and manage the administrative follow-up of repair orders through to invoicing. - You will also be responsible for maintaining regular communication with customers to inform them of repair progress and answer their questions. - You will contribute to service quality by ensuring compliance with internal procedures and company standards. - You will return vehicles by presenting the work carried out, clearly explaining the invoice and guaranteeing an impeccable customer experience based on listening, professionalism and satisfaction.
Your profile:
- You hold a Federal VET Diploma (CFC) in the field of bodywork or painting and have proven experience in a similar role in Switzerland. - You pay particular attention to the quality of customer reception and follow-up, prioritising listening, advice and satisfaction. - You work independently while appreciating collaboration with different departments. - You remain calm in the face of unforeseen events and make decisions appropriate to the situations encountered. - You demonstrate flexibility, availability and a strong sense of responsibility. - You are proficient with common IT tools and use them confidently to ensure precise and rigorous administrative follow-up. - You are organised and methodical, effectively managing your priorities and meeting deadlines.
Your conditions:
You will join an organisation offering quality conditions, team spirit and staff stability. Your tasks will be varied and your career plan assured. We offer you a tailored advisory approach by providing knowledge of the company, its values and principles.
jid2c78ce5aen jit0728aen jpiy26aen
Body Shop After-Sales Advisor (M/F) Arbeitgeber: New Work Human Resources
Nous sommes un employeur de choix, offrant un environnement de travail dynamique et bienveillant où l'esprit d'équipe et la passion pour l'humain sont au cœur de notre culture. En tant que Gestionnaire Systèmes d'Informations, vous bénéficierez d'opportunités de développement professionnel dans un secteur innovant, tout en profitant d'une stabilité et d'un soutien constant pour vos transitions professionnelles. Rejoignez-nous pour contribuer à des projets significatifs et évoluer dans un cadre qui valorise vos compétences et votre engagement.
