Customer Service Engineer

Location: Hof / Saale, DE, 95028

Function: Sales

Employment type: Full Time

Required experience: Junior professional – up to 5 years

Reference ID: 75561

Customer Service Engineer

Responsibilities:

1. Management of various technical-administrative processes, such as tender preparation, conformity deviations, complaints and processing of technical inquiries
2. Optimization of the service level
3. Building and maintaining close relationships with key customers and stakeholders
4. Close cooperation with sales, production and logistics
5. Main contact person for customers and sales representatives

Qualifications:

1. Bachelor’s degree in engineering or comparable qualification
2. Customer and market-oriented work, with strong problem-solving skills
3. Very good knowledge of German and English
4. Good knowledge of ERP and CRM systems
5. Familiarity with manufacturing processes and supply chain management
6. Experience in working with distributors
7. Strong communication and teamwork skills

We offer:

Attractive long-term prospects with a lot of personal responsibility and room for your own ideas in a global, continuously developing company. The working style at Nexans is characterized by short information paths and uncomplicated, cooperative interaction. Further training and opportunities for advancement are just as much a matter of course for us as an attractive salary and a pleasant working atmosphere.

OUR GROWTH CULTURE

Among our employees we share the same values- we are pioneers of the energy transition, dedicated to deliver to the highest standards of performance, united to achieve our ambitious goal.

At the individual level our growth culture is built on trust and collaboration. We wish to welcome you as a valuable member of our team. To enable impact we believe in autonomy at the local level at the same time as we encourage knowledge sharing within our global engineering competence.

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