Technical Process & Documentation Specialist (m/w/d)

pbWhat if your next job lets you simplify payments for millions, every single day? /b /ppJoin Nexi and be part of a collaborative, inclusive workplace where you can learn, grow, and make an impact everyday. /ph3About Nexi /h3pAt Nexi, we're simplifying the future of digital payments. As one of Europe's leading payment companies, we combine international scale with the dynamism of a fast-moving tech company. With over 9,000 colleagues across more than 25 countries, we're shaping how people and businesses pay and interact every day. Here, your skills, curiosity, and ambition don't just support the business. They help shape what comes next. /ph3Your Everyday at Nexi /h3pAs a Technical Process Documentation Specialist, you’ll join a collaborative and forward-thinking team based in Gland. Within the team, you will be the go-to person for documentation and process organization. Your primary mission will be to gather the team’s knowledge, structure it, and transform it into clear, accessible, and easy-to-maintain procedures. /ph3About Your Future Role /h3pIn this position, you will: /pulliCreate, maintain, and update the team’s operational and technical documentation. /liliFormalize procedures, work instructions, and user guides. /liliDocument existing processes and identify opportunities for improvement. /liliOrganize and maintain documentation repositories (SharePoint, Teams, Salesforce). /liliCollaborate with subject-matter experts to capture and structure their knowledge. /liliProduce process diagrams, quick reference guides, and training materials. /liliEnsure documentation remains up to date and easily accessible. /liliContribute to the continuous improvement of the team’s working methods. /liliSupport new employees through clear and well-structured documentation. /li /ulh3What We Value in You /h3pWe’re looking for someone eager to make a difference. Here’s what we value: /ph3Qualifications /h3h3Education and Experience /h3ulliCFC in IT Operations or an equivalent qualification. /liliInitial experience in an operational or IT environment is an asset. /liliStrong interest in organization, processes, and document management. /liliGood understanding of IT and collaborative tools. /li /ulh3Skills /h3ulliExcellent written communication skills in French. /liliGood command of professional English. /liliVery good proficiency with Microsoft 365 applications (Word, Excel, PowerPoint, Teams, SharePoint). /liliKnowledge of Salesforce is an asset. /liliStrong organizational skills and great attention to detail. /liliAbility to work independently and in a structured manner. /liliComfortable interacting with a wide range of stakeholders. /liliAnalytical mindset and a desire to improve working methods. /li /ulh3Languages /h3ulliFrench: Native speaker or excellent proficiency. /liliEnglish: Good professional working level. /liliGerman: An asset. /li /ulh3Additional Information /h3ulli6 weeks of paid vacation. /liliRemote work possible depending on team needs. /liliContribution toward transportation costs. /liliLaptop and professional equipment provided. /liliModern and collaborative working environment. /liliProfessional development opportunities. /liliIntegration into a dynamic and international team. /li /ulh3Life and Culture at Nexi /h3pWorking at Nexi means collaborating across teams, markets, and disciplines to solve complex challenges and deliver meaningful results. You'll be part of an environment where knowledge sharing, continuous improvement, and teamwork are part of everyday life. Discover more about our culture, values, and what it's like to be part of Nexi on our Life at Nexi page. /ph3Diversity and Inclusion Commitment /h3pAt Nexi, diversity and inclusion are at the heart of who we are. By embracing differences and fostering respect, we build a culture where every individual has the opportunity to learn, grow, and succeed. /p #J-18808-Ljbffr