Overview
German speaking Content Moderator (hybrid) – Full-time
Are you passionate about creating a safer online environment where scams, fraud and cyber grooming are prevented? Our client has exciting opportunities for a Full-Time German-speaking Content Moderator in sunny Malta. As a Content Moderator, you will respond to customer questions via email and review content across marketplaces to ensure compliance with company guidelines and country-specific laws, contributing to a secure online space for users to interact with each other.
Responsibilities
- View and review user-generated content
- Respond to customer inquiries on all topics with a positive, empathetic and professional attitude
- Follow communication procedures and processes
- Evaluate and make decisions in accordance with defined policies and guidelines
Requirements
- German reading and writing abilities (strong)
- Basic to conversational English skills
- Excellent computer proficiency
- Decision-making skills, attention to detail, and a proactive mindset
- Previous experience is not required
What the client offers
- Rotational morning and late shifts until midnight, with the flexibility to work from home in Malta
- Flexible shifts to support work-life balance
- Remote working option from abroad within the EU for a few weeks per year
- Relocation packages for international candidates
- Comprehensive health coverage and well-being support
Location and Employment Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Customer Service
- Industries: IT Services and IT Consulting
