German speaking Content Moderator (hybrid)

Overview

German speaking Content Moderator (hybrid) – Full-time

Are you passionate about creating a safer online environment where scams, fraud and cyber grooming are prevented? Our client has exciting opportunities for a Full-Time German-speaking Content Moderator in sunny Malta. As a Content Moderator, you will respond to customer questions via email and review content across marketplaces to ensure compliance with company guidelines and country-specific laws, contributing to a secure online space for users to interact with each other.

Responsibilities

• View and review user-generated content
• Respond to customer inquiries on all topics with a positive, empathetic and professional attitude
• Follow communication procedures and processes
• Evaluate and make decisions in accordance with defined policies and guidelines

Requirements

• German reading and writing abilities (strong)
• Basic to conversational English skills
• Excellent computer proficiency
• Decision-making skills, attention to detail, and a proactive mindset
• Previous experience is not required

What the client offers

• Rotational morning and late shifts until midnight, with the flexibility to work from home in Malta
• Flexible shifts to support work-life balance
• Remote working option from abroad within the EU for a few weeks per year
• Relocation packages for international candidates
• Comprehensive health coverage and well-being support

Location and Employment Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industries: IT Services and IT Consulting