Overview
Nordic Speaking - Customer Service Agent iGaming in Malta - Relocation Included
Relocation assistance is provided to make your transition as seamless as possible. Base pay range details are provided by Next Job Abroad; your actual pay will be based on your skills and experience.
Responsibilities
- Assist customers in Nordic languages and English with inquiries related to our iGaming products and services
- Provide detailed information about games, promotions, and account management
- Troubleshoot customer issues efficiently and effectively, ensuring a smooth gaming experience
- Engage with customers through various channels, including email, chat, and phone
- Collaborate with team members to enhance service quality and improve customer satisfaction
- Document customer interactions and feedback to aid the continuous improvement of our offerings
- Stay informed on the latest iGaming trends and updates to provide knowledgeable support
Requirements
- Fluency in a Nordic language (such as Swedish, Norwegian, Finnish, or Danish) and English is essential
- Experience in customer service or a related field, preferably within the iGaming or entertainment industry
- Strong interpersonal and communication skills, with the ability to connect with a diverse clientele
- Proficiency in using customer service software and tools
- Ability to work on a flexible schedule, including evenings and weekends
- A positive, enthusiastic attitude and a passion for the gaming industry
- Willingness to relocate to Malta and immerse yourself in a new cultural experience
Benefits
- Career growth opportunities in a renowned iGaming company
- International & diverse work environment
- Competitive performance bonuses
- Hybrid working setup
- Yearly salary €26.000 excluding bonuses
- Health care benefits and numerous other discounts
- Fully paid training by certified instructors
- State of the art premises, providing a great working environment with relaxing break areas
- Special events as well as community & social responsibility initiatives
- Work for a Great Place to Work-Certified Company
- Relocation package (reviewed case by case)
- This is more than just a job, it\'s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Customer Service
- Industries: IT Services and IT Consulting
Nordic Speaking - Customer Service Agent iGaming in Malta - Relocation Included Arbeitgeber: Next Job Abroad
Als international tätiges iGaming-Unternehmen in Malta bieten wir Ihnen die Möglichkeit, als deutschsprachiger Kundenservicemitarbeiter in einer der am schnellsten wachsenden digitalen Branchen Europas zu arbeiten. Unsere unterstützende und teamorientierte Unternehmenskultur fördert nicht nur Ihre persönliche Entwicklung, sondern ermöglicht Ihnen auch den Einstieg in verschiedene Karrierewege innerhalb des Unternehmens, sei es in den Bereichen Betrug, Compliance oder Teamleitung. Genießen Sie ein wettbewerbsfähiges Gehalt und ein umfassendes Leistungspaket, während Sie in einem dynamischen, internationalen Umfeld tätig sind, das echte Verantwortung von Tag eins bietet.
